Alerts in Workflows | Community
Skip to main content
mateuszm
mateuszm
New Participant
Oct 27, 2017 12:17 PM UTC

Alerts in Workflows

What kind of Named rights and/or grants to folders Operator should have to use Alert in Workflows?

Situation:

I created Operator group with most Named rights (besides of admin and delete)

I granted access to most or even all folders in tool.

With this operator rights I tried to use Alert in Workflow.

It's possible to create object but when Workflow runs it stops at alert activity with error:

Target:

I would like to create Operator group which could use Alerts in Workflows.

Proposal:

Please share your thoughts

Is the feature restricted to Admin only or it's somehow possible to grant to operators?

Pls help!!

Mateusz

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    5 replies

    Florian_Courgey
    Florian_Courgey
    Level 4
    Aug 6, 2019 3:49 PM UTC

    Hi,

    Same error for us:

    08/06/2019 5:26:43 PM alert2 WKF-560043 Error while sending notification with delivery template 'alertAssignee'.

    08/06/2019 5:26:43 PM alert2 DLV-490055 Failed to load delivery ID 3611 into the cache: This delivery does not exist, has been deleted or the login does not have the required rights.

    After giving "READ data" access to the 3 following folders: /Administration/Campaign Management/Technical delivery templates/, it works

    Thanks!

    Translate
    Adhiyan
    Adhiyan
    Employee
    Oct 27, 2017 12:29 PM UTC

    Hi Mateusz,

    Can you please share what error you get ?

    Regards,
    Adhiyan

    Translate
    mateuszm
    mateuszmAuthor
    New Participant
    Oct 27, 2017 2:26 PM UTC

    Please find attached

    Translate
    vraghav
    vraghav
    Employee
    Oct 30, 2017 5:58 AM UTC

    It seems that either someone has deleted the factory template or the user trying to run this workflow doesn't have access to the relevant folder where the template exists.

    The template should by default exist in the folder /Administration/Campaign Management/Technical delivery templates and had the ID value as 3615. Can you please quickly check if it is the case?

    Regards,
    Vipul

    Translate
      Terms & ConditionsAccessibility statement

      Loading footer...