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jennifers281686
New Participant
February 26, 2020
Declined

Allow Campaign Delivery Attachments in ACS

  • February 26, 2020
  • 5 replies
  • 8732 views

For Adobe Campaign Standard (ACS), we have a client that is interested in including attachments within their email deliveries. We have been told that this functionality is not currently available in ACS, but is available in ACC.

 

The use cases for our client would be:

 

1. Client would like to give the customers the option to receive paperless invoices via .PDF attachment sent via email

2. Client would like to include an .ical file on appointment reminder emails to give the customer the option to save to their personal calendar

5 replies

Sukrity_Wadhwa
Employee
March 31, 2022

Hi @robayzma,

I would recommend you to post this question in the Adobe Journey Optimizer Community to get better visibility to your query.

Thanks! 

Sukrity Wadhwa
robayzma
New Participant
November 12, 2021

@sukrity_wadhwa 

 

That is interesting. Do you know if this will be possible in AJO?

We have several enterprise level clients who are interested in this feature in ACS and are looking into SendGrid and other options that can accommodate their needs. 

I know we had the capability in ACC. 

 

 

Sukrity_Wadhwa
Employee
February 3, 2021

This is not in the product roadmap.

Sukrity Wadhwa
jennifers281686
New Participant
May 8, 2020

@craig_thonis - so submit a ticket through the Adobe Campaign Extranet?

Craig_Thonis
Employee
March 3, 2020

Hi Jennifer,

 

The best way to submit an enhancement request is to reach out to Campaign Support team.  At that point they will create an enhancement with Campaign R&D and Product Management.

 

Regards,

Craig