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robertw59784382
robertw59784382
Level 2
Nov 7, 2017 5:05 PM UTC
Question

Auto-reply email setup?

Hi,

I am looking to setup a generic auto-reply email from a fake sender address. Is this possible to setup in Adobe Campaign?

The 'Reply address' is setup correctly to email a real mailbox, however, the issue is that customers are copying the sender address (syndication@email3.telegraph.co.uk), emailing it in a new email and not getting any response.

Thanks,

Rob

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    3 replies

    pablo_rosero1
    pablo_rosero1
    Level 9
    Oct 29, 2018 11:57 PM UTC

    Vipul Raghav​

    Garima Gakhar​

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    sqwgglz
    sqwgglz
    Level 3
    Oct 29, 2018 3:23 PM UTC

    Hi florent,

    This is what I'm looking for actually - a generic auto-reply that is sent to the recipients responding to either the sender or reply address?

    Is it at all possible to set-up?

    Thanks

    Kevin

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      florentlb
      florentlb
      Level 10
      Nov 16, 2017 6:32 PM UTC

      Hi Rob,

      Not sure to understand. Do you want to create a generic auto-reply that is sent to the recipients responding to the sender address?

      Would it be possible to use the same address for both "Reply address" and "Sender address"?

      Florent

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