Automatic No Reply email

Forum|Forum|1 year ago
December 10, 2024
1 reply
743 views

Hi all,

We want to develop an automatic email that does the following:

When we send an email, if you give to reply, you send it to not-reply@...I know that it can be set up so that you get an email back that tells you not to respond.

Could someone please give me more clues?

Kind regards,

Celia

Best answer by SatheeskannaK

@ccg1706 "Reply-To Address" is part of the brand configuration. Adobe recommends having a valid email address to monitor any replies that you're receiving from the customers although you may use not-reply@, donotreply@ etc.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/application-settings/branding

https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/additional-resources/campaign/ac-domain-name-setup

SatheeskannaKAccepted solution

New Participant

@ccg1706 "Reply-To Address" is part of the brand configuration. Adobe recommends having a valid email address to monitor any replies that you're receiving from the customers although you may use not-reply@, donotreply@ etc.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/application-settings/branding

https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/additional-resources/campaign/ac-domain-name-setup

Thanks, Sathees