Bounce reporting base on the subscription | Community
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derekw42533281
Level 3
Aug 8, 2022 5:11 PM UTC
Question

Bounce reporting base on the subscription

I'm trying to look at the amount of bounces that are coming from a certain group of customers that are in a subscription service.

 

How many in our Paperless subscribers have bounced. 

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1 reply

bisswang
Employee
Aug 11, 2022 7:50 AM UTC

There is no UI for this kind of retrieval though you can create a workflow to get the information:

  • Query on delivery logs
  • Filter on Bounce + Recipient => Subscription => Paperless
  • You may add more filters on Deliveries / Campaigns

Afterwards, you may wanna de-duplicate by the recipient ID to get the count of unique bounces (i.e. a user may bounce 2 or more mails depending on the bounce type)

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