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uagnihotri
Level 2
May 31, 2018 2:54 PM UTC
Solved

Branding URLs(tracking?) in emails

How could we brand the tracking URLs when using midsource deployment mode?

All the links in our emails are transformed to  https://<customername>mid-stage1.campaign.adobe.com/r/?id=h617791,71ffa3,71ffa8&p1=Bare

By clicking on the links, it will quickly redirects to the actual link; but still, when we hover over the links we can see the  url as adobe.com?

Is there a way to brand these tracking URL? Is neolane support portal is right way to request for this change? Our deployment is Hybrid(OnPremise + Cloud)

florentlb​

Vipul Raghav​

Adhiyan​

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vraghav
vraghavAccepted solution
Employee
Jun 1, 2018 12:54 AM UTC

Hi uagnihotri,

You will have to perform subdomain delegation of a customer subdomain, to Adobe. If you have a deliverability expert on board, it will be able to help you out. We do have a documentation page which shares details around it.

Please click on this link for more information Adobe Campaign and Domain Name Delegation

Once it has been done, kindly raise a support ticket asking them to complete the subdomain delegation from Adobe's end as well.

It will need 7 days of lead time as support will be working with internal teams to get the process completed.

Hope this helps.

Regards,
Vipul

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2 replies

uagnihotriAuthor
Level 2
Jun 1, 2018 2:12 PM UTC

Thank you!

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vraghav
vraghavAccepted solution
Employee
Jun 1, 2018 12:54 AM UTC

Hi uagnihotri,

You will have to perform subdomain delegation of a customer subdomain, to Adobe. If you have a deliverability expert on board, it will be able to help you out. We do have a documentation page which shares details around it.

Please click on this link for more information Adobe Campaign and Domain Name Delegation

Once it has been done, kindly raise a support ticket asking them to complete the subdomain delegation from Adobe's end as well.

It will need 7 days of lead time as support will be working with internal teams to get the process completed.

Hope this helps.

Regards,
Vipul

Translate
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