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New Participant
June 19, 2020
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Campaign newsletters received as spam!

  • June 19, 2020
  • 1 reply
  • 1134 views

Hi, We use Marketing Campaign to sent our newsletter to our customers. We hear that some of them get them as a spam. Does anybody have any idea why this happens?

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Best answer by _Manoj_Kumar_

Hello @katerina1 ,

 

There are multiple reasons why  a newsletter land in spam

1) HTML not following best practices like the text to image ratio.

2) Spam Triggered words

3) IP address reputation isn't good

4) Engagement is very low in the newsletters.

5) No Opt-out link

 

You can refer to this documentation to improve the deliverability of your campaigns

https://www.adobe.com/content/dam/www/us/en/offer/pdf/Adobe-Campaign-Deliverability-Best-Practice-Guide.pdf

 

There are many other factors

1 reply

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
June 20, 2020

Hello @katerina1 ,

 

There are multiple reasons why  a newsletter land in spam

1) HTML not following best practices like the text to image ratio.

2) Spam Triggered words

3) IP address reputation isn't good

4) Engagement is very low in the newsletters.

5) No Opt-out link

 

You can refer to this documentation to improve the deliverability of your campaigns

https://www.adobe.com/content/dam/www/us/en/offer/pdf/Adobe-Campaign-Deliverability-Best-Practice-Guide.pdf

 

There are many other factors

     Manoj     Find me on LinkedIn