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dchick
Level 2
Apr 14, 2020 2:41 PM UTC
Solved

Campaign Workflow for profile import

Can anyone help me import a list of profiles into adobe campaign. There is no import function that i can see where i'm able to import a list of email addresses which then would be added to my main customer list?

tried Adobe support but as usual it's a non starter.

 

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Sukrity_Wadhwa
Sukrity_WadhwaAccepted solution
Employee
Apr 17, 2020 2:52 PM UTC

Hey David,

This documentation on Importing Data might prove helpful to you.

 

Thanks,

Sukrity

Sukrity Wadhwa
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6 replies

Sukrity_Wadhwa
Sukrity_WadhwaAccepted solution
Employee
Apr 17, 2020 2:52 PM UTC

Hey David,

This documentation on Importing Data might prove helpful to you.

 

Thanks,

Sukrity

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Sukrity Wadhwa
    dchickAuthor
    Level 2
    Apr 23, 2020 3:30 PM UTC
    I'll take a look, thanks
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    JohnWi12
    Level 5
    Apr 14, 2020 8:28 PM UTC

    You need to create a workflow to import email addresses and attach them to a Service or Audience.  Your workflow will look something like this:

     

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    dchickAuthor
    Level 2
    Apr 15, 2020 9:00 AM UTC

    Thanks for this, but ive been trying this. Even editing the workflow that previously worked. I get various errors and this is the latest: WKF-560029 The document types of inbound events ('' and 'head:profile') are incompatible (step 'Update data 2'). Unable to perform the operation.

     

    Seems like such a convoluted system, something which on other systems i've used in the past is a simple import, with a response from the system to say data matches or doesn't then append to add new profiles.

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