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julienf3570870
julienf3570870
New Participant
Apr 2, 2018 9:58 AM UTC
Solved

Cannot export tracking overview in any format

Hi,

My name is Julien and start using adobe for a client!

I don't know why, but I cannot dowload tracking results from adobe dashboard. It always start then stop the process with two errors.

I have already searched in the forum but I haven't found the answer ( google haven't help me a lot)

Thx for your help,

J

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ShrawanSaxena-1
ShrawanSaxena-1Accepted solution
Employee
Apr 3, 2018 8:42 AM UTC

Hi Julien,

While export the data to local file which option you are choosing, if you are trying with "All(*)" , Please try with specific format i.e "CSV"

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5 replies

julienf3570870
julienf3570870Author
New Participant
Apr 4, 2018 11:21 AM UTC

It is realy wierd...Yeserday it was working and today it works on 1/5... Impossible to work with that such of process if  I waste 4 hours per day exporting results :/

J.

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julienf3570870
julienf3570870Author
New Participant
Apr 3, 2018 8:58 AM UTC

THx!

I have tried with .csv and I have got the same trouble,

BUT I tried with "All(*)" and then TEXT delimited colunm and it works... wierd !

Thx a lot !

J.

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ShrawanSaxena-1
ShrawanSaxena-1Accepted solution
Employee
Apr 3, 2018 8:42 AM UTC

Hi Julien,

While export the data to local file which option you are choosing, if you are trying with "All(*)" , Please try with specific format i.e "CSV"

Translate
    julienf3570870
    julienf3570870Author
    New Participant
    Apr 3, 2018 7:25 AM UTC

    Hi,

    Yes! Please @kapilsharman0101

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    Kapil_Sharma_
    Kapil_Sharma_
    Employee
    Apr 2, 2018 1:21 PM UTC

    Hi Julien,

    Can you please post the complete error message ?

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