Connecting External SFTP account with KEY based credentials to Adobe Campaign Standard | Community
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New Participant
May 3, 2024 2:29 PM UTC
Question

Connecting External SFTP account with KEY based credentials to Adobe Campaign Standard

Hi Guys,

I would like to connect an external SFTP account with key based authentication(i.e SSH key) to Adobe campaign standard. But I am not getting that option when I try creating an external account for SFTP in ACS, I am only getting the Option for Username and Password. I cannot see a setting to  add the SSH key in the external account. 

Thank you.

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7 replies

Mohan_Dugganab
Employee
May 4, 2024 1:38 PM UTC

Kindly reach out to Adobe support team and they will assist in creating an external account with key based authentication by generating the keypair, load it into Campaign, and you can then share the public key with the vendor to add it to their SFTP server.

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VithunM_Author
New Participant
May 7, 2024 5:56 PM UTC

Hi Dugganb,

Thanks for the reply I have reached out to adobe support.

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VithunM_Author
New Participant
Jun 12, 2024 4:17 PM UTC

Hi @mohan_dugganab ,

 

When I reached out to adobe support, they said could not create an external account for SFTP's hosted on other instance with the SSH key method.

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SatheeskannaK
Level 1
May 3, 2024 3:34 PM UTC

@vithunm_ key based authentication supported on adobe hosted sftp. Refer to this documentation.

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Thanks, Sathees
VithunM_Author
New Participant
May 3, 2024 3:50 PM UTC

Hi @satheeskannak ,

 

Thanks for the reply but is there no other way to connect an external SFTP account with key based authentication other than Adobe hosted SFTP.

 

Thank you,
Vithun M K L.

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SatheeskannaK
Level 1
May 3, 2024 4:23 PM UTC

@vithunm_ It's possible. Still, you would need a username/password. Take a look at this thread

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Thanks, Sathees