Creating an audience of unengaged subscribers? | Community
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nicolecdenton
New Participant
May 15, 2019 6:13 PM UTC
Solved

Creating an audience of unengaged subscribers?

I am hoping to create an audience of subscribers who have not ever opened any email from us. In trying to build this audience, it looks like I need to select each delivery individually. Is there a way to do this more holistically?

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AbdulZaAccepted solution
Level 3
May 15, 2019 6:29 PM UTC

Hi,

You should be able to use the Tracking Log table since it is linked to the profile to identify EM engaged people. If you don't filter by a delivery, then you can identify and include/exclude people ever opened/clicked on any email.

Adobe Campaign Help | Tracking messages

Thanks.

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2 replies

nicolecdentonAuthor
New Participant
May 15, 2019 6:42 PM UTC

Thanks! This worked

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AbdulZaAccepted solution
Level 3
May 15, 2019 6:29 PM UTC

Hi,

You should be able to use the Tracking Log table since it is linked to the profile to identify EM engaged people. If you don't filter by a delivery, then you can identify and include/exclude people ever opened/clicked on any email.

Adobe Campaign Help | Tracking messages

Thanks.

Translate
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