Data mapping in profile schema related to SMS - Sinch Integration | Community
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Sarim60660
Level 2
Feb 15, 2021 12:06 AM UTC
Solved

Data mapping in profile schema related to SMS - Sinch Integration

Hello,

 

We are planning to use Sinch as our SMS provider. How do we connect Sinch to profile schema? Should it be via phone number field in profile schema?

 

Just wondering?

 

Thanks!

 

SK

 

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keertij82676895
keertij82676895Accepted solution
Level 2
Feb 15, 2021 8:47 AM UTC

Hi Sarim,

You need to extend the profile schema to add your own columns for the unique and then same can be used during the workflow execution to filter out and send the communication.

 

But before you should have the SMS channel enabled and configure an extrenal account for SMS .

 

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-sms/configuring-sms-channel.html?lang=en

 

 

REgards,

Keerti J

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3 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
Mar 3, 2021 11:32 AM UTC

Hi @sarim60660,

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

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Sukrity Wadhwa
keertij82676895
keertij82676895Accepted solution
Level 2
Feb 15, 2021 8:47 AM UTC

Hi Sarim,

You need to extend the profile schema to add your own columns for the unique and then same can be used during the workflow execution to filter out and send the communication.

 

But before you should have the SMS channel enabled and configure an extrenal account for SMS .

 

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-sms/configuring-sms-channel.html?lang=en

 

 

REgards,

Keerti J

Translate
    keertij82676895
    keertij82676895
    Level 2
    Feb 15, 2021 8:48 AM UTC
    Here is the URl for reference.
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