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New Participant
May 24, 2024 10:19 AM UTC
Question

Duplicate Email

In profile schema I am inserting and updating data using reconciliation criteria (Email).

so, in my data there are 2 records with same email id but different customer id .so I am trying to update that records it creating two entries what is the reason.

Data

TEST1AB2Ckumar.ankur@ext.belgiantrain.be
TEST1BB2Ckumar.ankur@ext.belgiantrain.be

 

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2 replies

Sukrity_Wadhwa
Employee
Jun 13, 2024 6:51 AM UTC

Hi @pesh112491,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!

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Sukrity Wadhwa
SatheeskannaK
Level 1
May 24, 2024 1:25 PM UTC

@pesh112491 Can you share the screenshots of the reconciliation and update activity?

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Thanks, Sathees