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testboga
New Participant
May 6, 2021 10:23 AM UTC
Solved

Encoding Issue

Hi I'm using Adobe campaign to send out some emails but we are running in to an issue where special characters are not displayed properly, for example Piña is rendered as Piã±A, in the date stored for example in profiles, how can I fix it?

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DavidKangni
DavidKangniAccepted solution
New Participant
May 7, 2021 4:49 PM UTC

@testboga  

You need to use application/json;charset=UTF-8 as content-type when sending your API call

Thanks,

David

David Kangni
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4 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
May 17, 2021 2:01 PM UTC

Hi @testboga,

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

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Sukrity Wadhwa
DavidKangni
DavidKangniAccepted solution
New Participant
May 7, 2021 4:49 PM UTC

@testboga  

You need to use application/json;charset=UTF-8 as content-type when sending your API call

Thanks,

David

Translate
David Kangni
    testbogaAuthor
    New Participant
    May 7, 2021 9:22 AM UTC

    @mmbb110pls, the error in displaying special characters occurs in the actual data stored within the Profiles schema which we set via API, I made a mistake in asking the question.

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    mmbb110
    Level 9
    May 6, 2021 4:25 PM UTC
    @testboga, can you try using the legacy editor and then save the changes after updating the special character in your html code? also, where does it not display properly, in the test previews or within the campaign UI? perhaps trying sending proofs to a different email client as well.
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