Error: empty return for method 'ExecuteQuery' xtk:queryDef | Community
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tumuzhuanjia
New Participant
June 18, 2017
Solved

Error: empty return for method 'ExecuteQuery' xtk:queryDef

  • June 18, 2017
  • 4 replies
  • 6873 views

Hi

I am use the Adobe Campaign some times, but I got the next Error frequently now, and I can't continue my work.

Would you give me some advice and tell me why?

I have to develop servers, and when login , I got the follow error.

*  In my memory I just add some Campaign an workflow by "Client Console" with a Administror user.

Error on Adobe Campaign Server 1:

       SOP-330012 Empty return for method 'ExecuteQuery' of service 'xtk:queryDef'

   * After I login the error message is pupup frequently when I click the the navigation in "Client Console -> Explorer" .

Error on Adobe Campaign Server 2:

   Enpyt return for method ‘GetEntityIfMoreRecent’ of service 'xtk:persist'

     

Thank you for your time

Best regards.

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Best answer by Adhiyan

Hello Jive,

May I please know which build version of server you are using .

I can see the client console is actually V7 and it could cause a compatibility issue with the server.

It's recommended to have the same build for server and client.

Regards,

Adhiyan

4 replies

D
divyatiwari104
New Participant
November 7, 2018

Thank you for your response,

The issue got resolved by clearing hard cache.

Regards,

Divya

Adhiyan
Adhiyan
Employee
November 6, 2018

Hi Divya,

Please share your Build and client version from the Help>about section.

regards,
Adhiyan

D
divyatiwari104
New Participant
November 2, 2018

HI Adhiyan,

I am getting the same issue as mentioned above, i am using sandbox and v7 version of client console.

Can you please let me know whats the issue?

How do i proceed further?

Thanks,

Divya

Adhiyan
AdhiyanAccepted solution
Employee
June 18, 2017

Hello Jive,

May I please know which build version of server you are using .

I can see the client console is actually V7 and it could cause a compatibility issue with the server.

It's recommended to have the same build for server and client.

Regards,

Adhiyan

S
Shruti1
New Participant
December 21, 2022

May I please know which build version of server you are using .

I can see the client console is actually V7 and it could cause a compatibility issue with the server.

It's recommended to have the same build for server and client.\

 

@adhiyan :can you please tell me how we can check the server version?

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