Event definition cannot be published

Question

We imported a package for transactional message and only first event and it's associated message was published but for the remaining we get the error

A transactional message associated with this event 'EVTPRO_' already exists, but with an incorrect delivery mapping. This event definition cannot be published.

We don't see any incorrect event or message mapping.

What could be the issue?

SatheeskannaK · Accepted Answer

Yes, i do have the names for the events unique. Profile and realtime.

I was able to replicate the same error, where I created and published a profile-based transactional event (EVTtest123) on a staging environment and real-time based transactional event (EVTtest123) on a prod environment. Exported the event from the stage and successfully ported it to the prod environment. Prod environment transactional event updated from real-time to profile based after importing the package from the stage. When I try to publish the event in prod received the same error as you mentioned due to already having a real-time transactional event with the same name.

SatheeskannaK · Answer

Did you check anything with brand settings between the export/import environment causing this issue?

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