Exercise 7, Part 3 Error When Previewing HTML | Community
Skip to main content
New Participant
May 27, 2014
Solved

Exercise 7, Part 3 Error When Previewing HTML

  • May 27, 2014
  • 13 replies
  • 8109 views

This refers to Exercise 7, Part 3 Composing Dynamic Content.

I keep receiving the error below when I try to complete Exercise 7, Part 3. This occurs when I insert an image from the library. Anyone else experiencing any issues with this lesson?

Delivery:

Error Message:

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Linda_Stinson

In fact, this is a known bug SD7451 that was fixed in build 8104.

The bug is that editing the HTML content introduces erroneous/extraneous <PRE></PRE> tags into the content. You can go to the Source tab (at the bottom of the delivery editor) and remove them, however if you  have already confirmed the delivery, you cannot change its content. At that point the delivery will fail each retry until it reaches the end of the validity period. So don't confirm if your preview is failing, unless the tags got inserted after you previewed the content? At the office hours, I can show you how to view/correct the sources, as well as an alternate way of creating dynamic content with the digital content editor or DCE available in 6.1.

Two bonus questions:

Who can tell me the Build number of our training environment? (Both the server and the client.)

Where is the validity period configured on the delivery?

13 replies

New Participant
May 28, 2014

Hi Linda,

I'd like to book some time with you on Thursday at 5pm CST to cover this topic.

Thanks,

Michele Key

Linda_Stinson
Employee
May 28, 2014

This is more than I can cover in a forum discussion, but I can cover this on Friday or if anyone wants to book some office hours Thursday 5 - 7 PM EST we can go over this then.

Linda

jennifer_sulliv
New Participant
May 27, 2014

I did get this same error.