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thomaso34696569
thomaso34696569
Level 2
May 28, 2020 7:46 AM UTC
Solved

External API activity Error

I'm trying to test this activity but are getting error "401".

It's working when I testing with POSTMAN.

 

 

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Jun 5, 2020 1:11 PM UTC

Hi Thomas,

In the past when we've seen this it's because we have needed to whitelist the 3rd party API vendor that is being used.  So I'd recommend using the Control Panel to do the whitelisting of the vendor IP or if whitelisting through the CP isn't an option submitting a ticket to Campaign Support for the Ops team to whitelist.

 

Regards,

Craig

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1 reply

Craig_Thonis
Craig_ThonisAccepted solution
Employee
Jun 5, 2020 1:11 PM UTC

Hi Thomas,

In the past when we've seen this it's because we have needed to whitelist the 3rd party API vendor that is being used.  So I'd recommend using the Control Panel to do the whitelisting of the vendor IP or if whitelisting through the CP isn't an option submitting a ticket to Campaign Support for the Ops team to whitelist.

 

Regards,

Craig

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