File loading not working | Community
Skip to main content
jc49227835
Level 2
Jun 28, 2018 3:24 AM UTC
Solved

File loading not working

Hi everyone, I am working on loading a few files to a custom resource.

however, the load file activity hangs and doesnt upload my file.

I had already uploaded a file to the same custom resource without issues.

I looked at the batch jobs and the are all in pending status since around 11 AM this morning.

What can be causing this?

Thank you in advance

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
vraghav
vraghavAccepted solution
Employee
Jun 28, 2018 9:19 AM UTC

Hi jc49227835 ,

I'm assuming you are using Adobe Campaign Standard.

Please reach out to support reporting the issue along with your Campaign instance URL. Possible reason could be that the WFSERVER might be down but still allow them to investigate internally.

Regards,
Vipul

View reply

2 replies

jc49227835Author
Level 2
Jul 4, 2018 6:19 PM UTC

Thank you, it seemed to have been the server, once it was restarted it was all fine

Translate
vraghav
vraghavAccepted solution
Employee
Jun 28, 2018 9:19 AM UTC

Hi jc49227835 ,

I'm assuming you are using Adobe Campaign Standard.

Please reach out to support reporting the issue along with your Campaign instance URL. Possible reason could be that the WFSERVER might be down but still allow them to investigate internally.

Regards,
Vipul

Translate
Terms & ConditionsAccessibility statement

Loading footer...