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mmbb110
Level 9
Apr 24, 2021 6:44 AM UTC
Solved

Hot click

In ACS, is there a way to view hot clicks for A/B content message? I don't see any option on my message summary screen which redirects me to hot clicks, we want to analyze the clicks on the content of our A/B test.

 

 

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Apr 30, 2021 11:42 AM UTC

Hello mmbb,

 

As it stands this isn't available in Campaign. An enhancement under CAMP-14939 has been created to have hot clicks reporting for A/B test emails.

 

Regards,

Craig

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4 replies

Craig_Thonis
Craig_ThonisAccepted solution
Employee
Apr 30, 2021 11:42 AM UTC

Hello mmbb,

 

As it stands this isn't available in Campaign. An enhancement under CAMP-14939 has been created to have hot clicks reporting for A/B test emails.

 

Regards,

Craig

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    mmbb110Author
    Level 9
    Apr 27, 2021 3:06 PM UTC
    @mbkass, for the regular delivery, I can access the hot click data but for the A/B content message that option is not available.
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    mbkass
    mbkass
    Level 3
    Apr 27, 2021 3:03 PM UTC
    Not sure if this is exactly what you are looking for, but to see the "Hot Clicks" for a delivery, you need to go into that delivery > click on the top right "chart icon" > select Hot Clicks. It will then open up the Heat Map for that specific delivery. You can do that for each delivery to compare 2 deliveries in an A/B test. Does that help?
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    mmbb110Author
    Level 9
    Apr 27, 2021 7:16 AM UTC
    Just checking if anyone can help.
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