HTML Zip File Upload Error in ACS | Community
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moniquet8691032
moniquet8691032
New Participant
Jan 23, 2020 6:07 AM UTC
Solved

HTML Zip File Upload Error in ACS

I'm trying to upload a compressed zip file which contains HTML using the legacy editor, and I receive the following error msg:

 

 

Any guidance is appreciated. 

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Feb 11, 2020 8:35 PM UTC

Hello Monique,

So this error we have seen a couple times in the past and typically indicates that there is a non-standard characters present in the HTML.

 

You'll need to review your HTML and remove any non-standard characters.  In the past this was due to things like ASCII control characters such as US(Unit separator) or RS(Record separator) being present.

 

Regards,

 

Craig

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1 reply

Craig_Thonis
Craig_ThonisAccepted solution
Employee
Feb 11, 2020 8:35 PM UTC

Hello Monique,

So this error we have seen a couple times in the past and typically indicates that there is a non-standard characters present in the HTML.

 

You'll need to review your HTML and remove any non-standard characters.  In the past this was due to things like ASCII control characters such as US(Unit separator) or RS(Record separator) being present.

 

Regards,

 

Craig

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