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priyankah586599
Level 4
Jun 19, 2018 3:37 AM UTC
Solved

Is it possible to restore a campaign ?

Hi guys,

Can we restore a deleted campaign? Also, can we know who has deleted the campaign? Should we contact Adobe Support team?

Regards,

Priyanka

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    vraghav
    vraghavAccepted solution
    Employee
    Jun 19, 2018 4:08 AM UTC

    Hi Priyanka

    If a campaign has been deleted, the only way to recover is to restore last DB backup.

    Problem with this approach is you will face downtime and it is not worth the effort.

    Best to recreate the campaign.

    Regards,
    Vipul

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    3 replies

    ShrawanSaxena-1
    ShrawanSaxena-1
    Employee
    Jun 20, 2018 12:16 PM UTC

    Hi Priyanka,

    Unfortunately for now there is no audit logs to track who have deleted campaign

    Translate
    priyankah586599Author
    Level 4
    Jun 19, 2018 4:18 AM UTC

    Thanks Vipul. Can we know who deleted the campaign?

    Regards,

    Priyanka

    Translate
    vraghav
    vraghavAccepted solution
    Employee
    Jun 19, 2018 4:08 AM UTC

    Hi Priyanka

    If a campaign has been deleted, the only way to recover is to restore last DB backup.

    Problem with this approach is you will face downtime and it is not worth the effort.

    Best to recreate the campaign.

    Regards,
    Vipul

    Translate
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