Is there a way to send a Alert message in Adobe Campaign Standard? | Community
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juancarlosa
New Participant
Dec 8, 2022 4:33 PM UTC
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Is there a way to send a Alert message in Adobe Campaign Standard?

In Adobe Campaign Classic you could use alert activity to send an email to a group of operators.

I want to do the same thing in ACS. Is it possible? If not, what workaround can I use?

 

Thanks,

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bisswangAccepted solution
Employee
Dec 12, 2022 7:51 AM UTC

There is no workflow activity to trigger an alert.

Workarounds.

  • Workflow notifications => raised on workflow errors
  • Delivery notifications as stated by Craig
  • Creating profiles + sending "regular E-Mails" from within a workflow to the admins
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2 replies

bisswangAccepted solution
Employee
Dec 12, 2022 7:51 AM UTC

There is no workflow activity to trigger an alert.

Workarounds.

  • Workflow notifications => raised on workflow errors
  • Delivery notifications as stated by Craig
  • Creating profiles + sending "regular E-Mails" from within a workflow to the admins
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    Craig_Thonis
    Craig_Thonis
    Employee
    Dec 9, 2022 1:31 PM UTC

    Hi Juancarlos,

     

    Alerting does work differently in ACC versus ACS. However, there is alerting for deliveries in ACS that can be configured using the documentation below:

    https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/monitoring-messages/receiving-alerts-when-failures-happen.html?lang=en

    If this doesn't work for your use case, I suggest contacting Campaign Support to submit an enhancement request.

     

    Thanks,

    Craig

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