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charlinew822288
New Participant
Oct 9, 2019 10:09 AM UTC
Solved

Issue deploying email

Hi there,

I'm hoping someone can help. We're trying to deploy an email in an automation, but get the below error codes. Any clue what they mean?

JST-310008 Failed to process directives '<%@ include' (content textdefaultContent).

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kuthiala_ananya
kuthiala_ananyaAccepted solution
Employee
Oct 9, 2019 11:22 AM UTC

Hi @@charlinew82228857

This error usually comes when the block that was put in the text version does not have any content which is why system is returning the error, so either you can remove the block from the template and recreate the delivery or add data in the text block to use so it will not display the same error again.

I hope it helps !!!

Regards,

Ananya Kuthiala

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1 reply

kuthiala_ananya
kuthiala_ananyaAccepted solution
Employee
Oct 9, 2019 11:22 AM UTC

Hi @@charlinew82228857

This error usually comes when the block that was put in the text version does not have any content which is why system is returning the error, so either you can remove the block from the template and recreate the delivery or add data in the text block to use so it will not display the same error again.

I hope it helps !!!

Regards,

Ananya Kuthiala

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