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priyankah586599
Level 4
Nov 2, 2017 4:21 AM UTC
Solved

Message Center templates

Hi,

Last week there was a change in the sender and reply to email address in one of the Message center templates in the prod environment which was a wrong one!. We don't know who changed it (we or our customer). Is there a way to know who and when it was changed ?

Regards,

Priyanka

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vraghav
vraghavAccepted solution
Employee
Nov 2, 2017 4:23 AM UTC

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

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2 replies

priyankah586599Author
Level 4
Nov 2, 2017 5:05 AM UTC

A quick reply would be appreciated!

Regards,

Priyanka

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vraghav
vraghavAccepted solution
Employee
Nov 2, 2017 4:23 AM UTC

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

Translate
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