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hrya
Level 2
Nov 3, 2022 8:35 AM UTC
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Multilingual transactional push

For event based push notification multilingual one is it possible to get Ac_language field input from probile db? 

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bisswangAccepted solution
Employee
Nov 8, 2022 12:12 PM UTC

Hi hrya,

it depends on the type of push notification.

If you use a profile-based one for Push, then you can indeed use AC_Language. (Note: if a user got 3 phones, the push then may go to all 3)

If you use event-based, i.e. you send the mobile token to Campaign, then you may need to define a custom link to the profile and a custom variant selection rule.

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2 replies

bisswangAccepted solution
Employee
Nov 8, 2022 12:12 PM UTC

Hi hrya,

it depends on the type of push notification.

If you use a profile-based one for Push, then you can indeed use AC_Language. (Note: if a user got 3 phones, the push then may go to all 3)

If you use event-based, i.e. you send the mobile token to Campaign, then you may need to define a custom link to the profile and a custom variant selection rule.

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    Craig_Thonis
    Craig_Thonis
    Employee
    Nov 3, 2022 12:37 PM UTC

    Hi Hrya,

     

    Can you detail out the use case, what you've done thus far, and if you are hitting any errors? I would expect that you should be able to pull the field but don't know for certain.

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