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Jul 1, 2020 5:47 AM UTC
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Need help with Delivery alerting Dashboard

Hi

I am creating a "Delivery alerting Dashboard" and I want to receive email notification for failed deliveries or preparation failed. To test this I created a workflow with email deliveries. I kept the Subject as empty to simulate error. I am not receiving any notification emails when the delivery fails. 

Is there any configurations I should configure properly in "Delivery alerting Dashboard".

 

Thanks and Regards,

Rahul

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Jul 1, 2020 3:33 PM UTC

Hi Rahul,

 

Have you checked out the documentation yet?  It goes into pretty significant detail on how to set up alerting from the delivery and workflow levels:

https://docs.adobe.com/content/help/en/campaign-standard/using/testing-and-sending/monitoring-messages/receiving-alerts-when-failures-happen.html

 

Regards,

Craig

2 replies

Sukrity_Wadhwa
Employee
Jul 14, 2020 1:13 PM UTC

Hi @rahulg1930481,

Did this resolve your query or do you need more help?

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Sukrity Wadhwa
Craig_Thonis
Craig_ThonisAccepted solution
Employee
Jul 1, 2020 3:33 PM UTC

Hi Rahul,

 

Have you checked out the documentation yet?  It goes into pretty significant detail on how to set up alerting from the delivery and workflow levels:

https://docs.adobe.com/content/help/en/campaign-standard/using/testing-and-sending/monitoring-messages/receiving-alerts-when-failures-happen.html

 

Regards,

Craig

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