Newsletter mailings are retries for several days and change is getting overwritten | Community
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Level 2
Feb 14, 2018 12:30 PM UTC
Solved

Newsletter mailings are retries for several days and change is getting overwritten

Hi Dear Team,

I have one question here :

For the delivery template in AC we have changed the number of the retry proprieties for the delivery template and after some months we can see the value we have
put has changed to default value which is 5 days retry.

Is it a known behavior from AC? For me it seems to be kind if a bug.

As far as I know it was set to 5 by default and we have changed this to 1 day.

Thanks a lot.

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florentlb
florentlbAccepted solution
Level 10
Apr 19, 2018 1:27 PM UTC

Ok,

I'd advise to get in touch with support team to check if this is something that could be changed when doing postupgrades.

Let us know the outcome,

Florent

5 replies

florentlb
Level 10
May 11, 2018 8:42 AM UTC

Hi,

Did you get any feedback from support?

Florent

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florentlb
florentlbAccepted solution
Level 10
Apr 19, 2018 1:27 PM UTC

Ok,

I'd advise to get in touch with support team to check if this is something that could be changed when doing postupgrades.

Let us know the outcome,

Florent

Translate
Level 2
Apr 12, 2018 9:10 AM UTC

sorry for the late reply.

Yes the template was default and the values are getting overwritten with
every deployment so we have changed this in the deployment itself.

Thanks


 
 
 
 
 
 
 
 
 
 
 
 


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florentlb
Level 10
Apr 4, 2018 11:00 AM UTC

Hi,

Any update here?

Florent

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florentlb
Level 10
Mar 12, 2018 5:40 PM UTC

Hi,

Interesting, I guess it is not intended. Is it a default template or is it a template you created? Did you update your instance recently?

Florent

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