Orders/Revenue Not Tracking | Community
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RRafiki
Employee
Jan 27, 2023 8:25 AM UTC
Solved

Orders/Revenue Not Tracking

Hi Experts,

 

we're experiencing an issue where orders and revenue are not tracked for specific campaigns where we know the campaigns have had associated orders and revenue.


Please Help!

 

 

 

   

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bisswangAccepted solution
Employee
Jan 27, 2023 8:34 AM UTC

Can you check following:

  • you say it's not tracked for "specific campaigns", does that mean there are some campaigns where it is tracked?
  • to get campaign + web site data aligned, you need to have some "common" field, the payload in the last screenshot points to no campaign info being sent to Analytics
  • How do you include the campaign info in the tracking link? How do you extract it and send it to Analytics on the web site?
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2 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
Feb 9, 2023 8:52 AM UTC

Hi @rrafiki,

Were you able to resolve this query with the help of the given suggestions by @bisswang or do you still need more help here? Do let us know.
Thanks!

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Sukrity Wadhwa
bisswangAccepted solution
Employee
Jan 27, 2023 8:34 AM UTC

Can you check following:

  • you say it's not tracked for "specific campaigns", does that mean there are some campaigns where it is tracked?
  • to get campaign + web site data aligned, you need to have some "common" field, the payload in the last screenshot points to no campaign info being sent to Analytics
  • How do you include the campaign info in the tracking link? How do you extract it and send it to Analytics on the web site?
Translate
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