Possible to delete specific delivery logs manually?

Question

Hi,I have two questions about deletion of the delivery logs. First I noticed that it seems that if a profile is deleted via a workflow, the corresponding delivery logs of that profile is not automatically deleted as well. Is that correct? My second question is if there is a way to delete a delivery log when the profile does not exist anymore? The questions relate to GDPR and I want to remove data if we get a delete request from a customer. If the profile exist I use https://privacyui.cloud.adobe.io/ to remove all data (via email namespace). But I don't know what I can do if the profile is already removed but delivery logs with a specific email address still exists in ACS. Best regards,Filip

Craig_Thonis · Answer

Hi Filip,

If you encounter a scenario like this you could create a workflow that queries the nms:broadlogrcp table which is the recipient delivery log table. Query it for the recipient's email address then you can use an update data activity to delete the selected rows.

Regards,

Craig

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