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ABr86
Level 2
Jan 27, 2022 11:42 AM UTC
Solved

Quarantine Update Management

Hi ,

is it possibile to import a massive list of quaratine address with an udpate?

Can you confirm these address will remain in the list of quarantine address even if they are deleted from profile table?

 

Thanks,

 

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bisswangAccepted solution
Employee
Feb 1, 2022 7:23 AM UTC

Yes, you can also import records via a workflow.

Just check for addressStatus table.

 

The Quarantine records are not linked to the profile and will also remain in the DB once the profile is deleted.

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3 replies

bisswangAccepted solution
Employee
Feb 1, 2022 7:23 AM UTC

Yes, you can also import records via a workflow.

Just check for addressStatus table.

 

The Quarantine records are not linked to the profile and will also remain in the DB once the profile is deleted.

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    ABr86Author
    Level 2
    Feb 1, 2022 8:17 AM UTC

    Thanks Ramon

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    ShrawanSaxena-1
    ShrawanSaxena-1
    Employee
    Jan 27, 2022 11:54 AM UTC

    It should be in the quarantine list even if it is deleted from the profile unless it meets specific cleanup workflow conditions.

     

    https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/monitoring-messages/understanding-quarantine-management.html?lang=en

     

    Also, you can export it from UI using the export list option on the address menu(Channels/Quarantines) 

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