RST-360011 An error has occurred - please contact your administrator. PGS-220000 PostgreSQL error

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Hello, we are able to access data on our Staging instance via an API using this filter (in bold)in the URL: https://INSTANCEURL/profileAndServicesExt/cusTABLENAME/byText?text=test@test.com&filterType=email

We are now trying the same in Production and are getting this error: RST-360011 An error has occurred - please contact your administrator.
PGS-220000 PostgreSQL error: ERROR: invalid input syntax for integer: "test@test.com"

There are no differences in the table configurations between Staging instance and Production instance. I have also republished Production.

The field is set to Text for both instances. Any thoughts on why we are getting this integer syntax error in Production?

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Sukrity_Wadhwa

Employee

Hi @crm_jw,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

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Sukrity Wadhwa

B

bisswang

Employee

Which fields did you enable for the quick search on the custom resource as byText uses that part.

Else did you try adding a custom filter, e.g. byEmail, to use via API then?

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C

CRM_jwAuthor

Level 2

Note, if we are trying to access production table data without adding the filter, then we are able to retrieve the data using this call: https://mc.adobe.io/hersheys/campaign/profileAndServicesExt/cusStageProfileWebForm

But accessing all table data without adding a filter is not a good way, hence we are using a filter.

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