Salesforce Connector error: JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory | Community
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salvdangelo
salvdangelo
Level 5
Nov 30, 2017 9:45 AM UTC
Solved

Salesforce Connector error: JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory

Hi,

I recently get this error only with a specific Salesforce connector:

JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of memory

Someone has an idea on how to solve this issue??

Amy_Wong​

kirti.rawat​

florentlb​

@Vipul Ragav

Adhiyan

@Jean-Serge Biron

Adobe Campaign​

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    Adhiyan
    AdhiyanAccepted solution
    Employee
    Nov 30, 2017 1:04 PM UTC

    Hi Sal,

    You need to increase the memory assigned to the javascript node of the serverconf.xml file .

    The maxMB parameter needs to be updated

    Refer :

    <!-- Configuring the JavaScript interpreter

             maxMB :  Maximum size in megabytes before running the garbage collector Default: 64

             stackSizeKB :  Size of each stack chunk in kilo octets Default: 8 -->

        <javaScript maxMB="64" stackSizeKB="8"/>

    Regards,
    Adhiyan

    View reply

    7 replies

    ankitk37082747
    New Participant
    Oct 10, 2018 9:07 PM UTC

    Hi Adhiyan​ - I too have faced similar problem and wanted to know, is there any way we can identify how much more memory needs to be assigned to javascript interpreter and what can be impact of it on our server etc., what parameters should be checked before increasing the value ?

    Regards,

    Ankit

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    florentlb
    florentlb
    Level 10
    Dec 4, 2017 9:19 AM UTC

    If your instance is hosted by Adobe, you can ask support to help you for such configuration scenarios (like checking/modifying the server configuration file).

    Florent

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    Adhiyan
    Adhiyan
    Employee
    Nov 30, 2017 2:51 PM UTC

    Hi Sal,

    Probably you have a instance hosted with Adobe and hence the serverconf.xml files will be present on the adobe hosted server.

    David shared the location from the campaign server directory and you are looking at the campaign client installation directory .

    Regards,
    Adhiyan

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    salvdangelo
    salvdangeloAuthor
    Level 5
    Nov 30, 2017 2:46 PM UTC

    I have no configuration folder

    My version is 6.1.1 build 8857 and these are the main folders

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    david--garcia
    david--garcia
    Level 10
    Nov 30, 2017 1:47 PM UTC

    Depends on your installation but usually under

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    salvdangelo
    salvdangeloAuthor
    Level 5
    Nov 30, 2017 1:24 PM UTC

    Hi Adhiyan,

    Can you tell me where can I find the serverconf.xml file in Adobe Campaign v6  ?

    Thank you!

    Salvatore

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    Adhiyan
    AdhiyanAccepted solution
    Employee
    Nov 30, 2017 1:04 PM UTC

    Hi Sal,

    You need to increase the memory assigned to the javascript node of the serverconf.xml file .

    The maxMB parameter needs to be updated

    Refer :

    <!-- Configuring the JavaScript interpreter

             maxMB :  Maximum size in megabytes before running the garbage collector Default: 64

             stackSizeKB :  Size of each stack chunk in kilo octets Default: 8 -->

        <javaScript maxMB="64" stackSizeKB="8"/>

    Regards,
    Adhiyan

    Translate
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