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malter68240968
malter68240968
Level 2
Nov 10, 2020 12:56 PM UTC
Solved

Save transactional message delivery template

Hi,

 

i have an existing and published transactional message which i need to save as a "normal" delivery template. Is that possible? i cannot find a way. When i click save as template in the email designer of the transactional messages content nothing happens.

 

Regards

Malte

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Nov 10, 2020 1:33 PM UTC

Hi Malte,

 

You will have to create a new template unfortunately.  There isn't a way to convert an existing published transactional template into a normal delivery.

 

Regards,

Craig

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2 replies

bartt53947430
bartt53947430
Level 2
Nov 19, 2020 8:41 AM UTC

Maybe just copy-paste the html code?

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    Craig_Thonis
    Craig_ThonisAccepted solution
    Employee
    Nov 10, 2020 1:33 PM UTC

    Hi Malte,

     

    You will have to create a new template unfortunately.  There isn't a way to convert an existing published transactional template into a normal delivery.

     

    Regards,

    Craig

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