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ronatsai
ronatsai
Level 2
Aug 14, 2018 3:07 AM UTC

Sending email to whom clicked previous email

Hi guys,

I'm using Adobe Campaign Standard, and I want to achieve the scenario as below :

Sending a "marketing message-A" via email, after one week, sending "marketing message-B" via email to customers who have clicked a link in previous email (marketing message-A).

How do I set the workflow to achieve this scenario?

Thank you.

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    11 replies

    vraghav
    vraghav
    Employee
    Aug 14, 2018 4:41 AM UTC

    Hi ronatsai,

    You can do so. Drop a query activity on workflow canvas.

    Edit it to expand Delivery section and then drop Clicked rule on the query editor as shown below.

    Select the delivery of choice.

    Save the workflow and execute it.

    Regards,
    Vipul

    Translate
      ronatsai
      ronatsaiAuthor
      Level 2
      Aug 14, 2018 7:07 AM UTC

      Hi Vipul,

      Thanks for your help! It's working.

      I have further question : I setup 4 landing page URL into marketing message-A email content,

      can I segment customers by which landing page they clicked? In order to give them different marketing message-B via email.

      Thank you.

      Translate
      vraghav
      vraghav
      Employee
      Aug 19, 2018 4:55 PM UTC

      HI ronatsai,

      The setup will change here as the requirement is different. We will start from scratch here.

      On the query activity go to Properties and select Resource as Tracking Logs

      and targeting dimension as Profile

      Now on the query canvas, first drop a delivery filter

      Select the delivery

      then from tracking log section pull URL filter

      Pull the URL depending upon which landing page you are segmenting on currently.

      This will give you the profile which clicked on the landing page link of choice.

      Regards,
      Vipul

      Translate
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