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gokulak21678186
Level 2
Mar 21, 2018 5:55 AM UTC
Solved

SMS Configuration - Generic SMPP

Hi,

Have configured an external account for SMS setup using "Generic SMPP connector" in ACC v7. While sending delivery getting error as "No call method defined in an external account". Status as failed and unreachable.

Also, couldn't able to see smpp34.jsp. Please help me on how & where to get this call method smpp34.jsp?

Regards,

Gokul

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    florentlb
    florentlbAccepted solution
    Level 10
    Apr 18, 2018 11:41 AM UTC

    Hi,

    Can you indicate the build version of Campaign you are using? Can you double check with your provider that you actually have a SMPP account with the correct information provided to configure the external account?

    Florent

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    2 replies

    gokulak21678186Author
    Level 2
    Apr 19, 2018 5:42 AM UTC

    Hi Florent,

    Thanks for your response!

    The issue got resolved after getting the correct SMPP parameter values from the client.

    Regards,

    Gokul

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      florentlb
      florentlbAccepted solution
      Level 10
      Apr 18, 2018 11:41 AM UTC

      Hi,

      Can you indicate the build version of Campaign you are using? Can you double check with your provider that you actually have a SMPP account with the correct information provided to configure the external account?

      Florent

      Translate
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