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somasekhary5197
Level 2
Oct 30, 2017 5:29 AM UTC
Solved

SMS Configuration in adobe campaign

Hi,

I need to do SMS configuration from adobe campaign with the third party vendor via HTTP.Can you please suggest the steps to do configuration

If it is not possible through HTTP .What are the other options to do?

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vraghav
vraghavAccepted solution
Employee
Nov 7, 2017 6:36 AM UTC

Found the reason. It is a configuration issue of the external account.

There is an endPointSend attribute inside the external account which seems to be missing.

You need to configure it correctly.

Also if you are on one of the latest builds please use Extended Generic SMPP Connector.

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17 replies

pratibham904108
pratibham904108
New Participant
Oct 30, 2019 10:43 AM UTC

Hi , I am getting some issues in SMS configuration. I have used wake up workflow as activation mode in connector.. i have defined my workflow. But still that workflow is not getting executed.and i have used connector as generic.Can you please help me. I wanted to run a javascript. But when i use call javascript , this is not working properly.

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anjalis9208738
Level 2
Nov 27, 2018 5:54 AM UTC

Hi, I am facing the same issue and error. Which IP address did you whitelisted?

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somasekhary5197Author
Level 2
Dec 1, 2017 7:22 AM UTC

Thanks Floren and Vipul..Able to send SMS(The problem is IP whitelisting)


Regards,

Somasekhar Y

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florentlb
florentlb
Level 10
Nov 30, 2017 10:35 AM UTC

Hi Soamsekhar,

You should find your external account and the fields to specify here (this is an example):

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somasekhary5197Author
Level 2
Nov 7, 2017 6:45 AM UTC

Hi Vipul,

I am new to this.Can you please help me where to add that end pointsend attribute.

Regards,

Soamsekhar Y

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vraghav
vraghavAccepted solution
Employee
Nov 7, 2017 6:36 AM UTC

Found the reason. It is a configuration issue of the external account.

There is an endPointSend attribute inside the external account which seems to be missing.

You need to configure it correctly.

Also if you are on one of the latest builds please use Extended Generic SMPP Connector.

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somasekhary5197Author
Level 2
Nov 7, 2017 6:34 AM UTC

Generic SMPP Connector

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vraghav
vraghav
Employee
Nov 7, 2017 6:31 AM UTC

Please can you also confirm the type of SMS connector you are using?

Is it Netsize, mBlox, generic SMPP Connector or Extended Generic SMPP Connector

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vraghav
vraghav
Employee
Nov 7, 2017 6:18 AM UTC

Please restart MTA with verbose logging to understand the problem. It says HTTP 500 which is a generic error.

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somasekhary5197Author
Level 2
Nov 7, 2017 6:01 AM UTC

Hi Vipul,

​

​I have Configured SMS Configuration from Sandbox ,I am getting the following error.

​

​

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