Unable to add Profile Subsitutions in a recurring delivery

Question

Hi Team,

I have started the workflow, using a Scheduler. But then I still cannot add the Profile Subsitution in the recurring delivery which is attached in the flow. I keep seeing this message:

"Oops! To add profiles, you need to prepare the message (start the workflow or click prepare in the message dashboard)."

Do you have any suggestions of how I can set this up?

Many thanks!!

bisswang · Accepted Answer

For recurring deliveries it only works with following configuration:

Set to aggregation = None
Enable "request confirmation before sending"

Then it would generate a version of the delivery which allows the substitution

david--garcia · Answer

You seem to be using Adobe Campaign Standard, you may raise your question under the following forum (https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/ct-p/adobe-campaign-standard-community)

In the mean time, this doc may contain the answers to your query https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/preparing-and-testing-messages/testing-messages-using-target.html?lang=en

Sign up

Login with SSO

Login to the community

Login with SSO