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sudey
Employee
Nov 21, 2019 7:26 AM UTC
Solved

Unable to invoke ACS API through Adobe IO

I have integrated my ACS instance in console.adobe.io and have all the required credentials with me. My Org is AGSXXX. As par documentation after generating the access token from the JWT token I invoke the URL - https://mc.adobe.io/<ORGID>/campaign/mc<ORGID>/EVTsendEmail, I am getting the below response

{

    "headers": {

        "X-Request-Id": "ngx.var.requestId"

    },

    "http_status": 400,

    "message": "No match in backends for the given tenant id."

}

I have tried providing acsxxx as well but getting the same response as above. Any help on this would be appreciated.

Regards,

Suvadeep Dey

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    sudeyAccepted solution
    Employee
    Nov 22, 2019 6:45 AM UTC

    Hi,

    This has turned out to be a different issue altogether. I was trying this on a older version of ACS and am upgrading to the newer version. Thanks for your help.

    Regards,

    Suvadeep Dey

    View reply

    3 replies

    sudeyAuthorAccepted solution
    Employee
    Nov 22, 2019 6:45 AM UTC

    Hi,

    This has turned out to be a different issue altogether. I was trying this on a older version of ACS and am upgrading to the newer version. Thanks for your help.

    Regards,

    Suvadeep Dey

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      chan2111
      chan2111
      Level 4
      Nov 21, 2019 3:49 PM UTC

      ORGANIZATION ID:

      One ORGANIZATION ID is provided for each of the instances :

      <ORGANIZATION> : production instance
      <ORGANIZATION-mkt-stage1>: stage instance

      To obtain  ORGANIZATION ID value, refer to your administrator or your Adobe technical contact. You can also retrieve it into Adobe I/O when creating a new integration, in the licenses list (see the Adobe IO documentation).

      Example End point: https://mc.adobe.io/<ORGANIZATION-mkt-stage1>/campaign/profileAndServicesExt/profile/

      Translate
        SatheeskannaK
        SatheeskannaK
        Level 1
        Nov 21, 2019 3:09 PM UTC

        Hi,

        If your Org Id is AGSXXX then your API endpoint will be something like this,

        For staging,

        https://mc.adobe.io/AGSXXX-mkt-stage1/campaign/mcAGSXXX/EVTsendEmail

        For Prod,

        https://mc.adobe.io/AGSXXX/campaign/mcAGSXXX/EVTsendEmail

        Thanks!

        Translate
        Thanks, Sathees
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