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mmbb110
New Participant
January 28, 2022
Solved

Weird behaviour

  • January 28, 2022
  • 1 reply
  • 1216 views

Hi community,

 

I have come across a strange behaviour and looking for some help.

 

I have a DM and the summary screen view shows me a content which is appropriate, however when I send proof , the email content is different.

 

How can I resolve this? Any pointers to look at this please.

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Best answer by mmbb110

@shrawansaxena-1 

 

I was not using any dynamic content, I finally created a new message and copy pasted the html which worked fine.

 

Thank you for your help.

1 reply

ShrawanSaxena-1
ShrawanSaxena-1
Employee
January 28, 2022

Can you please tell me what difference you see when you send proof  and while you do screen preview?

Have you defined any dynamic conditions in the email?

 

https://experienceleague.adobe.com/docs/campaign-standard/using/designing-content/personalization.html?lang=en#defining-dynamic-content-in-an-email

 

M
mmbb110AuthorAccepted solution
New Participant
January 29, 2022

@shrawansaxena-1 

 

I was not using any dynamic content, I finally created a new message and copy pasted the html which worked fine.

 

Thank you for your help.

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