What's the purpose "Account" in External Account for Direct Mail? | Community
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uagnihotri
Level 2
Aug 15, 2018 5:32 PM UTC
Solved

What's the purpose "Account" in External Account for Direct Mail?

Are we suppose to enter FTP details ?

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vraghav
vraghavAccepted solution
Employee
Aug 21, 2018 7:35 AM UTC

Hi uagnihotri,

Thank you for clarifying.

Attachments are fine in case of email deliveries.

Direct mails are physical post emails which you will be sending in an envelope using a third party vendor. Maybe I'm not seeing the full picture but attachment in this scenario doesn't look to be a good idea.

Regards,
Vipul

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3 replies

vraghav
vraghavAccepted solution
Employee
Aug 21, 2018 7:35 AM UTC

Hi uagnihotri,

Thank you for clarifying.

Attachments are fine in case of email deliveries.

Direct mails are physical post emails which you will be sending in an envelope using a third party vendor. Maybe I'm not seeing the full picture but attachment in this scenario doesn't look to be a good idea.

Regards,
Vipul

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uagnihotriAuthor
Level 2
Aug 20, 2018 2:41 PM UTC

Thanks for your reply.

My goal was to create a new template for Direct Mail. When one uses the Bulk Delivery option, campaign provides you ability to add a .odt file to the delivery and process the personalization rule in that file (Trying to apply the concept of Attachments in the direct mail delivery).

Hence, I asked what's the purpose of "account"?

But, as i understand from your comment, we are not suppose to use that "Bulk" delivery option for Direct Mail channel. Is this assumption correct?

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vraghav
vraghav
Employee
Aug 19, 2018 5:16 PM UTC

Hi uagnihotri,

The account input boxes are appearing because you have changed the delivery mode to Bulk delivery . Please change it back to External.

Regards,
Vipul

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