workflow notifications after delivery

29 replies
6787 views
Translate

Hi,

I want to schedule a single send delivery via a workflow and once that delivery completes, I am looking for getting an email notification with the delivery details, like total delivered, total bounces etc.

is this possible?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

shelly-goelAccepted solution

Employee

If you go with a workflow for the delivery as suggested by @bisswang, you may use Query on Delivery (extract info in Additonal data) > Extract File > Transfer File. This might simplify the workflow and there would be a single place for intended people to look at the report on demand

SatheeskannaK

Level 1

Hi @mmbb110,

Are you using workflow supervisors group? Can you verify "Alert group" under "General" tab on delivery alerting dashboard to make that's configured properly.

Thanks, Sathees

Translate

Thanks, Sathees

M

mmbb110Author

Level 9

@satheeskannak, I was able to get this working and received the delivery alerting report, Thanks for your assistance. the delivery alerting report is a consolidated one and shows all messages that meet the criteria defined. How can I filter this alerting for specific messages only? also If I have a re-occurring email how do I get the stats or alerting for those messages. .

Translate

SatheeskannaK

Level 1

Hi @mmbb110,

Once you setup delivery alerting criteria follow below to configure the delivery alerting dashboard and this will help to send the notifications when you meet the criteria defined.

Documentation link: Delivery Alerting Dashboard

Thanks, Sathees

Translate

Thanks, Sathees

M

mmbb110Author

Level 9

Thanks, I did set up a delivery alerting criteria using delivery in progress filter and used 5 in the delivery target minimum size and in the criteria and for the min processed ratio required for the deliveries in progress criterion = 0.01. I scheduled a message and it finished immediately but I did not get any alert. Is that because the message had very less audience size?

Translate