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When working with offers we cant filter the offers on the "created by" filter. It is not an option in the filtering menu and its not an option in the canvas/offers list. You can get the data to show in the offers list, but you cant click on that column to filter/sort on that data, like you can with "last modified" and "modified by". For our users it could be hard to find the offers you have created when we have over 40 creators of offers in our platform. Therefor there is a need and wish for a better filtering and listing of offers based on "created by" data.
In our daily work we are facing a challenge when it comes to maintaince of email templates build from fragments. We are using different pre-defined templates that is built from fragments. And the fragments again contains just dummy images and lorum ipsum texts. The users changes the content in the fragments when they create there Journeys with there emails. The issue we are facing is when a content designer wants to change the template that is in use in an running Journey – there will be a problem. The content designer could have ordered a total new template, with a new look that he wants to use (a new framwork) or simply just want to change to another existing template (could be seasonal variations in the design). When you use the “change design” feature in the email, and changes to another template – you use all your created content in that email you are changing design too. It should have been possible to keep your content when you change the underlaying template.Maybe it could be solved buy having a export content feature, that takes all HTML code from the “Drag and Drop” container, and make this possible to import into the new template you have selected. The code is there, it is just to move it into the new selected template -and store it. That could have been an option when changing the design – move the content true or false, when you make your change.With an option like that it would be much easier to play around with templates and make changes seamless without any boundaries or risking loosing your created content by mistake.
Request for Feature Enhancement (RFE) Summary: Today if we select multiple pages in sites and then click edit, only one page will open in a new tab for authors to edit the page. We wanted the behaviour where, if an author selects multiple pages and click edit, all of them should open up in new tabs. Use-case: ease of authoring Current/Experienced Behavior: Today if we select multiple pages in sites and then click edit, only one page will open in a new tab for authors to edit the page. Improved/Expected Behavior: it should open multiple aem pages in multiple browser tabs Environment Details (AEM version/service pack, any other specifics if applicable): 6.5 SP 20 Customer-name/Organization name: Dyson Screenshot (if applicable): Code package (if applicable):
We are facing a editorial challenge when users are creating emails in the email designer. This is regarding the use of email fragments. We have created many different fragments as design elements/modules, and in all of this fragments we are using variables to control how the fragment should look like. F ex we use variables to choose between pre defines background colors, we use variables to set the alignment of the content (can vary from mobile to desktop), we have different styling of CTAs etc. Today this settings needs to be done before the fragment is broken, and the content can be edited. The challenge is after the fragment is broken we cant change the variable settings from the interface.But there is a work around, and this is not user friendly. From the code editor we can access the fragment code, and by finding the right place in the code we can manually change the chosen value of the variable. And this is reflected in the template when we save the change.It would be very helpful if it would be able to change the variable values after the fragments is broken. We see that this can manually be done since the values is already present in the code, we just need the interface to do it -and not manually from the code editor.
We shouldn't have to have our browser's zoom set to 100% in order for WF to display reports/lists properly without auto scrolling upward on its own.We didn't used to have to do this, but about a week ago something changed.I've already worked with support who said something changed and now it has to be at 100% zoom or when you scroll down to the bottom of a report, it automatically and on its own starts scrolling upward making it difficult to review the data.
Description -I would like to more easily keep track on day-to-day changes in number of qualified profiles for batch audiences. Why is this feature important to you -AJO end users often change audience criteria and want to follow-up on the effect of that change when it comes to difference in audience size. How would you like the feature to work -I would like the audience properties to show number of qualified profiles from both the most recent batch update as well as the previous one. Current Behaviour -Currently AJO end users have to keep documentation somewhere else than AJO to keep track on the difference in audience size after a change in the audience criteria.
Description:Having he ability to remove/delete/replace custom dimensions from those 10 in the system tab.
Description -Whenever an offer with status "Approved" has passed its offer end date, the offer is no longer available to customers but it still keeps the status "Approved". This can cause confusing for the AJO user since it's not clear whether the offer is available to customers or not. Why is this feature important to you -We mainly use offers as a way to communicate with our customers and we find it confusing and prone to mistakes when at first glance seeing an offer with status "Approved" but then also have to check the offer end date. We would also like to filter on "Approved" offers where the end date is passed or not. How would you like the feature to work -We would like to have a new offer status introduced called "Finished". The criteria for this status would be that any "Approved" offer that has passed its offer end date will change status to "Finished".
When you work in the Journey builder creating a new Journey, or want to do changes in an older one, the change you find necessary to do often is actually in an Audience used in the Journey. In other cases you need to check an Audience you have used. Today you need to go out of the Journey builder and find the wanted Audience in the Audience overview. In the Journey builder interface where you select Audiences to use, it would have been nice it you actually could go directly to the Audience and open it from this page/view. It is a little misleading that you have a edit button there, but the only ting that happens is that you open a popup with the total number of Audiences you can select from. You dont find the one that is selected directly and you cant open it to edit on it. That would be a way more helpful feature - open and edit the already selected Audience, directly from the Journey builder interface.
We have experienced that expressions with audience names in the expression is not updating if the audience is changing name. This causes the expression to fail. since the audience "is no longer there". This causes problems for the users of the platform and the customers receiving communication. In bigger organizations like ours there are many different teams working in AJO at the same time, also in different countries. If there is an audience library to be used of many users, as part of staying under the audience threshold limitation, many user can use the same audience for different kind of activities. Both as inclusions, as well as exclusions in the organizations activities. And many will therefor also have the same audiences used in expressions. We see that this now causes big and surveil danger in using expressions in AJO Journeys. An audience name can easy be changed, planned or by mistake. And the consequences can be big when expressions then stop to work as planned, only because of a name change. The changer of the name might not even be ware of all the Journeys where this audience name is been used. Backtracking this can be a though and hard job, finding all the logical breaks that now has has come. We suggest that there is "another" connector in the expression builder that uses the ID for the audience rather than the name. Relaying on a name is not a good idea in general. You can showing the name in the creator, but in the back is should really be an ID that is used, something stable and reliable that doesn't change regardless of name and content of the audience. This discovered weakness can cause surveil damage to our customers, without anyone knowing.
In AJO we have this advanced content locker when we work with email templates. But we experience an weakness in how we can work with this. And that is when our email templates is created by fragments. You can lock and basically control most of the content in a pre defined template. But that is only when all needed fragments in already in the template. When users -witch is common usage, drag and drop new fragments they want and need into the template, from the fragments library/menu, there is no content locking on those. It the fragment you drag into the template has text or other content areas that should not be changed, or the formatting should be locked it would be nice if this could be defined on the fragments itself. No we cant set any limitations when it comes to content in a fragment, when is comes to locking fragment content form been edited after been dropped into an email template.
Description - possibility of saving tags or attributes for each node in a journeyWhy is this feature important to you - for better analysis in CJAHow would you like the feature to work - choosing characteristics when creating or changing a journey campaign in AJOCurrent Behaviour - it is only possible to aply tags to the whole journey, not to a specific node.
In bigger organizations with many users that uses AJO if can be difficult to make all use a common naming convention to structure the content created in AJO, like audiences, Journeys and offers. Even if we have the folder possibilities it is a good thing to have a good naming convention when searching or navigating trough the content. Even all know and understand this importance, it is hard to make all users follow this in there hectic daily work. The idea is to have the possibility to create a set of PreFixes of names that you as a user can use when creating content. F ex you just select the name of the PreFix by selecting it with a checkbox or from a dropdown, when creating things. When saving the PreFix will then be saved as the first part of the name of the thing you create. If you have operations in different countries you might want to have a country PreFix, in addition to f ex the department you work in. A set of naming PreFixes could then be f ex.No_SalesSE_SalesDK_SalesNO_SupportSE_SupportDK_SupportWhen creating audiences, Journeys or offers you select on of this PreFixes that will be part of the final name. As a user you can f ex name your audience "missed incoming calls oct 2025". The final name in AJO will, with the PreFix be: "NO_Support - missed incoming calls oct 2025" Now all users can from the name see and understand that this audience is not just about missed calls, but it is in Norway and it is missed support calls. This can off course be solved manually by having this as routines for all users. But as we all know it is hard to get all to follow routines like this, especially when resources coming and going over time. Therefor it would be a great feature to be able to administrate something like that from the tool itself.
We are facing a issue where many of the stakeholders that is doing proofing of emails is not an AJO user, and can therefor not use the build in features for this. The workaround is hard and time consuming, like taking screenshots and distribute those around in the organization or creating a own Journey with test users for every time you have a change in the email contain. In most cases this means creating several journeys and sending tests as a real send out to stakeholder many times before the final email goes live.We are therefor wondering if the "mirror page link" could be used instead. if that could be distributed before the mail is rendered and sent out. This means that when we create a proof in AJO, it would be nice if the "mirror page" link also could be generated and be public so that this link could be distributed to Stakeholders that is not AJO users. Be able to share a final version of an email through a public link before a final send out has been rendered would be very helpful when it comes to creating a faster and better workflow - for many organizations we think.
In a global company, the Adobe team recommends consolidating multiple countries in a single AEP Organization, with separate sandboxes. However, Adobe Target doesn't have the same hierarchy of "organization + sandboxes", so the Out of the box integrations are not available:* The Adobe SDK don't allow two deployments across digital channels, one for AEP Org and another for Adobe Target Org. Therefore, we have to manage a dependency by uninstalling the Target SDK and modifying the integration through the Server Side, which is not friendly for marketers.* Audience destination nether works. We have to share segments through Tag Manager or create a custom microservice to integrate Adobe CDP + Target. Some suggestions:* Allow the installation of two SDK, one per Organization, across digital channels* Align the Adobe Target and AEP hierarchies (Org + Sandbox)* Create a OOTB destination with Target in a different Org to avoid creating an in-house microservice
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