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Description - The Print Summary PDF download within Workfront’s Proofing tool creates a flat image of the proof with any comments and markups, and is used if the marked up proof needs to be circulated outside of the proofing tool itself. The reason the originally uploaded pdf with any markups made in the proofing tool needs to be extracted from Workfront, rather than viewed in the tool itself by the agencies making amends as a result of these mark ups, is the agencies often use other Adobe products and comparison tools which contain scripted (coded) elements to compare the original pdf to the marked up pdf, and amend original files where possible in a more automated way. Given Workfront is an Adobe product, it would be preferable to have a high quality Adobe PDF output which is compatible with other Adobe products to ensure consistency and ease of use. The rasterising of the marked up proof and addition of wide margins / summary page changes the structure of the file so much from the original that it makes it impossible to be run through scripting tools when comparing to the original document / pdf. Why is this feature important to you - Having integrated Workfront into the organisation, we now have major issues in our in-house agency being able to use the system fully in the way we intended them to, i.e. collaborating with comms teams via the system, being able to download a marked up PDF once this has gone through the system, and then re-upload the amended document. We’d also like the agency to be able to use their comparison tools and quality check tools in order to negate risk in sending customer communications out incorrectly, and keep their working processes as automated as possible. How would you like the feature to work - If a pdf is uploaded as a document to Workfront, then made into a proof, then circulated to reviewers & approvers for comment, we would like these comments to be applied to the original pdf as if they had been made by the reviewer in Adobe Acrobat or Reader, and make these comments available on the (original) downloaded pdf, without changing the way the original file looks or inflating the filesize (the print summary PDF screenshot / rasterization process can inflate the filesize by upwards of 20x). Ultimately we need multiple reviewers to be able to comment / collaborate / review one file in a similar way to how several users can on a shared PDF in document cloud, but from within the WF application and also allowing them the ability to record an approval decision. Current Behaviour - As it stands, the proofing tool produces a flat image file containing mark ups. Our agencies cannot work with this in terms of using it in their comparison tool and quality checking tools. The PDF print summary therefore cannot be used due to it not being the original Adobe PDF. As such, users now have to use a workaround process in which they go offline and mark up the original PDF to send to the agency, even though they use the proofing tool for reviewer comment and approval.
Description - When a project owner is reviewing a project and find a task marked as Complete Pending Approval and review to find the task needs to have more work done on it, but they are not one of the approvers, when they change the status of the task to either In Progress or New, the user assigned to the task gets no notification and the task does not show on their My Work. This is because the assigned user still has the checkmark of complete on the task. This makes the project owner take additional steps of having to tag the assigned person to let them know they have to click the "not done yet" or unassign the person and reassign them to the task. Why is this feature important to you - This causes confusion for the project owner and if they forget to tag the assigned user or do the unassign reassign steps the task will be delayed. How would you like the feature to work - When the status of a task is changed from Complete or Complete Pending Approval to either New or In Progress the "done" indication for the assigned user should be removed and the task should appear on their My Work. Current Behavior - When a user marks a task as "work on it" then completes the task, it marks them as "done" and adds a Checkmark next to their icon that shows they are assigned to the task. If the task is then moved back to in progress by someone else, the checkmark remains and since the user completed what they needed to do.
Description: Currently, Adobe Experience Platform does not provide detailed visualization of where customers drop off within a journey. While we can track engagement, identifying exact weak points in a journey requires manual analysis. Why is this feature important to you: Having automated drop-off insights would help us quickly identify bottlenecks, improve personalization, and increase conversion without spending hours on manual reports. How would you like the feature to work: The system should automatically highlight drop-off points in journeys and suggest optimization actions (similar to how Adobe Target suggests winning variations). Current Behaviour: AEP provides engagement data, but it does not proactively surface drop-off insights or next-best-action recommendations.
Description - Currently, you need a username and password with System Administration access to Workfront in order to create a connection to Workfront. Would like to use an OAuth machine to machine app credentials. Why is this feature important to you - Most IT security offices we work with are reluctant or refuse to create a service account with username and password that isn't tied to an individual person as it's a security risk. How would you like the feature to work - Able to use either the Workfront OAuth Application (Workfront -> Setup) client ID/secret to create a connection, or create a Project (in developer.adobe.com) using Workfront API to generate client ID/secret, and use that in Workfront Modules to create a connection as outlined in this article https://experienceleague.adobe.com/en/docs/workfront-fusion/using/references/apps-and-their-modules/adobe-connectors/workfront-modules. Current Behaviour - When trying to do the following steps to use the advanced settings in the Fusion Workfront Module , we get an error and were told by Adobe Support that it's 'working as expected'1. Can create a OAuth App in Workfront (machine to machine - https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/configure-integrations/manage-custom-oauth2-apps)2. Can NOT use the Client ID and Secret to make a new Connection in a Fusion Workfront Module (https://experienceleague.adobe.com/en/docs/workfront-fusion/using/references/apps-and-their-modules/adobe-connectors/workfront-modules). ERROR after you enter the information into the connection details and click "Continue", after the Oauth window pops up, and after you enter the Workfront instance that reads "https://app.workfrontfusion.com/oauth/cb/workfront-workfront is not allowed"
DescriptionThe Site Data Reference (SDR) is constantly evolving as new analytics needs come up. Right now, every change is handled manually — reviewing requests, mapping fields, and updating the schema one by one. It works, but it’s slow and makes it hard to keep different divisions aligned.Why is this feature important to youI’m responsible for tagging governance across multiple teams. The challenge is balancing speed with consistency. When requests pile up, there’s pressure to implement one-offs, which leads to fragmentation and extra rework later. Having a smarter way to spot repeat needs and streamline approvals would save a lot of time and prevent drift.How would you like the feature to workIdeally, the system could scan incoming requests, flag patterns that show up across teams, and propose new standardized fields for the SDR. From there, it should feed into an approval workflow so governance owners can decide what gets added. That way, divisions move faster but we still keep a single, trusted standard.Current BehaviorAt the moment, updates only happen when someone notices overlap and manually edits the SDR. There’s no automated way to surface common needs or manage approvals.
Is there a way to share a request/brief with someone prior to submitting it? We have users that would like to share their briefs with someone else - to review them - before submitting them.
Request for Feature Enhancement (RFE) Summary: The AI-powered reverse image search in AEM Assets can find identical or similar images not by comparing meta data, but by analyzing the content of the image itself. Sample images can be uploaded via a button/form to trigger similarity search/reverse image search with an external asset. Use-case: When searching for a certain image or similar images in the asset bank, AI will help turn up the best matches regardless of meta data. I can easily upload any image to search for similar or identical images in the asset bank. Current/Experienced Behavior: Similarity search relies on meta data to find similar images Improved/Expected Behavior: similarity search/reverse image search uses AI to find duplicates and similar images regardless of meta data Environment Details (AEM version/service pack, any other specifics if applicable): ARM Assets Customer-name/Organization name: HBK Screenshot (if applicable): Code package (if applicable):
Request for Feature Enhancement (RFE) Summary: Allow editors and viewers to share their collections with other users of Brand Portal (not share link) Use-case: Brand Portal users uses Brand Portal and Assets to self-service with assets and sharing collection would support ideation, team collaboration and system adoption. It would create addition value and likeable feature support system engagement. Current/Experienced Behavior: Non-adm users can create collections or smart collections but they cannot share with other Brand Portal and Assets users. Improved/Expected Behavior: Non-admin users can share the collections and smart collections they create. Environment Details (AEM version/service pack, any other specifics if applicable): Service Manager 6.5 Customer-name/Organization name: Fabiana Barticioti / British Airways Screenshot (if applicable): Code package (if applicable):
Description, How would you like the feature to work and Current Behaviour - Our Goal is to create a template that can be pulled in over and over again into new project plans/Kanban boards. In the Kanban view, I want to see every story with the parent task as the header of the story with all accompanying tasks listed as a checklist item. I want this to be something that isn't something that an administrator would be required to do for us each time we need to generate a new project plan/Kanban board. Why is this feature important to you - For project managers utilization on a regular, ongoing basis.
Description - Currently if you are looking at a bar chart you need to hover your cursor over a bar to see details about that bar's total. It would be easier to show bar totals/values at the tops of each bar. Why is this feature important to you - Ease of stakeholder consumption of data. How would you like the feature to work -Allow bar totals to be toggled on and off. Allow for a more simple Max/Min toggle for cases where there are too many bars. Current Behavior - There are no displayed totals for bar displays without hovering over them.
Request for Feature Enhancement (RFE) Summary: Export / Import Metadata Use-case: Contributors need to export assets metadata which are on the jcr:content node like onTime or offTime, then modify these values and update them massively in the dam Current/Experienced Behavior: Contributors cannot select offTime or onTime property on the export metadata interface /mnt/overlay/dam/gui/content/metadataexport.html?payload=/content/dam/nicephore/animations/nouvel_an_lunaire&_charset_=utf8 On the import interface /mnt/overlay/dam/gui/content/metadataimport.html the columns offTime{{Date}} and onTime{{Date}} are ignored Improved/Expected Behavior: All metadata can be exported and imported, no matter if they are on the /jcr:content or /jcr:content/metadata node Environment Details (AEM version/service pack, any other specifics if applicable): 2025.8.22171.20250828T220440Z Customer-name/Organization name: Valtech Screenshot (if applicable): Code package (if applicable):
Add time field to the custom forms enabling users to input time without a date component.Use Case: Users often need to record specific time data, like employee shift start and end times. Creating a dropdown with one-hour or 30 mins interval is not adequate for these situations.
Currently, you can add fields from Marketo to use in Dynamic Chat as attributes if they are company-object or person-object fields. However, this excludes system-managed fields, leaving core functionality like the ability to route by system-managed sales owner email address fields not possible. This seems like an oversight for a tool that offers sales engagements through live chat and meeting scheduling.
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