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FilipeFreitasNew Participant

Ability to combine AND and OR in segmentsNew

Description - it would be great to have the ability to combine AND and OR logical operators in segments/ filter. Why is this feature important to you - let me bring an example here. I work in the education industry and we are responsible for communicating students about a variaety of subjects. For the businesses teams, technical details are irrelevant, they just want to see how communications are performing (note that we use AJO). For example, enrollment team wants to see enrollment results. Therefore, I would like to develop a CJA report with a segment like (Campaign Name contains enrollment OR Journey Name contains enrollment OR customActionJourneyName contains enrollment) AND not test event AND Journey Name does not contains count. Two important notes here:1. we currently use SMS as custom action. So the journey name for SMS is stored in a non-native AEP dataset. For AJO emails, journey name is stored in ajo_entity_dataset normally. In this situation, I am unable to create a derived field to combine the names, since three looks up would be needed to achieve such a result, which at this moment is not possible. 2. journey count. We started working with AJO recently. Since we are still learning how to work with AJO and there has been some delays with data ingestion and audience evaluation, we sometimes create journeys with no actions, just to confirm the evaluation is correct. How would you like the feature to work - I would like to have the ability to combine AND and OR logical operators in segment builder in CJA.  Current Behaviour - currently, segments only accept AND or OR as operators, even if you have different containers. You either use condition1 AND condition2 AND condition3; or condition1 OR condition2 OR condition3.

mitchjamesNew Participant

Dynamic Chat Meeting Bookings - Round Robin SuggestionNew

Our business is currently using Marketo Dynamic Chat and are looking to explore using the Meeting Booking functionality. We’ve run into a key limitation with the Round Robin feature. Here’s a scenario:We have three agents available for booking.Agent A and Agent B are only available on Tuesdays.Agent C is only available on Wednesdays.When a visitor web visitor interacts with our dialogue, the Round Robin feature will cycle through Agent A, B and C without accounting for individual availability.So if a web visitor is only available on the Wednesday, Agent A would show up on the first session - even though the agent is not available on the Wednesday. If the web visitor closes the session and revisits the dialogue again, Agent B would appear. The system doesn’t recognise that Agent C is the only one actually available on Wednesdays.This results in:Missed meeting opportunities for our sales team.Manual workarounds or inefficient routing logic outside of the intended Round Robin function.Suggested Improvement:Update the Round Robin logic in Marketo Dynamic Chat to:Filter agents based on their calendar availability before selecting them for rotation.This would ensure that:Only agents who are available on the Lead's desired day for booking the meeting are surfaced for that session.Visitors are shown accurate, bookable time slots.This change would significantly improve the reliability and performance of the Meeting Booking tool in Dynamic Chat.

Raymundo2New Participant

Enable CA Certificate Auth Support in Anaplan Standard Modules within FusionNew

Description -The current Workfront Fusion Anaplan connector only supports CA certificate-based authentication for custom API calls via the HTTP module. The standard Anaplan modules (e.g., Run Export, Get File, Run Process) do not support CA certificate-based connections, limiting their usability for customers who have adopted certificate authentication for security and compliance.Why is this feature important to you -Our clients organization and many large enterprises enforce CA certificate-based authentication for Anaplan as part of IT security policies. Without native support for this connection type in the standard Fusion Anaplan modules, we are forced to reimplement core Anaplan actions using low-level custom API calls, increasing development time, reducing maintainability, and exposing us to higher error rates.Full support for CA certificate authentication would allow us to take advantage of Fusion's no-code modules for Anaplan without compromising compliance or system integrity. How would you like the feature to work - We would like the standard Fusion Anaplan modules (such as Run Export, Run Process, Get File, and Upload File) to support selecting an Anaplan connection that uses CA certificate-based authentication, in the same way these modules currently support Basic Auth or OAuth connections.Ideally, this would simply involve enabling CA-cert-based connections in the existing “Connection” selector dropdown used across Anaplan modules. Current Behaviour - The standard Anaplan modules in Workfront Fusion only accept connections using Basic Auth or OAuth. If you configure an Anaplan connection with a CA certificate, it is only usable inside custom HTTP requests via Fusion’s HTTP module, and not within any of the built-in Anaplan modules. This restricts functionality for organizations that enforce CA-cert-only authentication.

Farzaneh
FarzanehNew Participant

Adobe Workfront Mobile AppNew

Description:We would like Adobe Workfront to expand mobile app capabilities beyond basic task management. A key missing feature is the ability to access reports and dashboards through the mobile app, particularly when those links are included in Workfront system notifications. Why is this feature important to you:We use dashboards that consolidate custom form data into reports, which are embedded within each project and shared via system generated email notifications. These reports provide critical project updates to our users. Currently, when users receive these links on mobile, they cannot open them within the Workfront app. Instead, the links open in a web browser, where formatting issues make the content nearly unreadable. This limits usability and makes it difficult for stakeholders to stay informed on the go. How would you like the feature to work:When a Workfront-generated notification includes a report or dashboard link, tapping the link on a mobile device should open the relevant report directly within the Workfront mobile app or mobile browser, preserving proper formatting, readability, and alignment. Ideally, the mobile app would support viewing and interacting with standard reports and dashboards, including filters, drill-downs, and custom form data visualization. Current Behaviour:Currently, links to reports and dashboards are rendered as plain text in the project updates within the app, and when tapped, they open in the mobile browser. In the browser, the layout is distorted and difficult to read, with alignment and formatting issues that degrade the user experience. There is no current support in the Workfront mobile app for accessing reports directly.