Promotional and Operational Emails??? | Community
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Vinay_Kumar
Community Manager
Nov 15, 2019 8:19 PM UTC
Solved

Promotional and Operational Emails???

Would reminder email be an operational email or a promotional email?

Please share your thoughts.

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Ayush_Aggarwal1
Ayush_Aggarwal1Accepted solution
Level 2
Nov 20, 2019 6:10 AM UTC

Hi Vinay,

It depends on what type of campaign are you running. If you are sending the reminders for the post webinar registrations, they can go as operational, since the audience had signed up for your webinar. On the other side, if you are sending emails to get the audience sign up for the webinar, they will go out as a promotional email.

Regards,

Ayush Aggarwal

2 replies

Ayush_Aggarwal1
Ayush_Aggarwal1Accepted solution
Level 2
Nov 20, 2019 6:10 AM UTC

Hi Vinay,

It depends on what type of campaign are you running. If you are sending the reminders for the post webinar registrations, they can go as operational, since the audience had signed up for your webinar. On the other side, if you are sending emails to get the audience sign up for the webinar, they will go out as a promotional email.

Regards,

Ayush Aggarwal

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Vinay_Kumar
Community Manager
Nov 20, 2019 9:10 AM UTC

Got it. Thanks for your reply.

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