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New Participant
May 31, 2018
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Tracking Mobile vs. Desktop users

  • May 31, 2018
  • 2 replies
  • 6828 views

What report is best to use within Marketo to track mobile users vs. desktop users on any given email launch?

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Best answer by Jayanto_Sukul_S

Hi Dameka,

You can view this on Email insights report and if you don't have the subscription then second option is below.

Create a smart list with open email or click email and Add Constraint Is Mobile Device is True, when its true you can see the list of people who opened email on Mobile and if you select False then these are the people who not opened on Mobile. If you want you can add more constraint which Device and which Platform

As per below snapshot.

Regards,

Jayanto

2 replies

lorie_witmer4
New Participant
December 17, 2019

Is there a filter to look at landing page views mobile vs desktop?

Jayanto_Sukul_S
Jayanto_Sukul_SAccepted solution
New Participant
June 4, 2018

Hi Dameka,

You can view this on Email insights report and if you don't have the subscription then second option is below.

Create a smart list with open email or click email and Add Constraint Is Mobile Device is True, when its true you can see the list of people who opened email on Mobile and if you select False then these are the people who not opened on Mobile. If you want you can add more constraint which Device and which Platform

As per below snapshot.

Regards,

Jayanto

DamekaLeAuthor
New Participant
June 6, 2018

Thank you for your help!

This is great detail.

Dameka R. Lee

Digital Demand Activation - Project Manager

GOJO Industries, Inc.

LeeDa@GOJO.com<mailto:LeeDa@GOJO.com>

330-255-6629 ( office )

Jayanto_Sukul_S
New Participant
June 7, 2018

Thanks, request you to marked as answer.