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Level 1
May 31, 2018 8:39 PM UTC
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Tracking Mobile vs. Desktop users

What report is best to use within Marketo to track mobile users vs. desktop users on any given email launch?

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Jayanto_Sukul_S
Jayanto_Sukul_SAccepted solution
Level 2
Jun 4, 2018 10:31 AM UTC

Hi Dameka,

You can view this on Email insights report and if you don't have the subscription then second option is below.

Create a smart list with open email or click email and Add Constraint Is Mobile Device is True, when its true you can see the list of people who opened email on Mobile and if you select False then these are the people who not opened on Mobile. If you want you can add more constraint which Device and which Platform

As per below snapshot.

Regards,

Jayanto

4 replies

lorie_witmer4
Level 2
Dec 17, 2019 6:23 PM UTC

Is there a filter to look at landing page views mobile vs desktop?

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Jayanto_Sukul_S
Jayanto_Sukul_SAccepted solution
Level 2
Jun 4, 2018 10:31 AM UTC

Hi Dameka,

You can view this on Email insights report and if you don't have the subscription then second option is below.

Create a smart list with open email or click email and Add Constraint Is Mobile Device is True, when its true you can see the list of people who opened email on Mobile and if you select False then these are the people who not opened on Mobile. If you want you can add more constraint which Device and which Platform

As per below snapshot.

Regards,

Jayanto

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DamekaLeAuthor
Level 1
Jun 6, 2018 7:00 PM UTC

Thank you for your help!

This is great detail.

Dameka R. Lee

Digital Demand Activation - Project Manager

GOJO Industries, Inc.

LeeDa@GOJO.com<mailto:LeeDa@GOJO.com>

330-255-6629 ( office )

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Jayanto_Sukul_S
Level 2
Jun 7, 2018 8:59 AM UTC

Thanks, request you to marked as answer.

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