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  • WebEx Registration Fails With "Self registration is not supported by this service type"
A
Anonymous
Forum|Forum|11 years ago
December 29, 2014

WebEx Registration Fails With "Self registration is not supported by this service type"

  • Forum|Forum|11 years ago
    December 29, 2014
  • 2 replies
  • 2222 views

Issue:

When creating an event the WebEx connector may throw the message:

Error registering with webinar provider. exception="WebEx API call error; Self registration is not supported by this service type or current meeting. [WebEx exception ID = '110051'] "

Solution:

Please make sure the event in WebEx is set up to receive registrations. To do this you need to go to the event in WebEx and check the registration required checkbox.

References
Create an Event with WebEx - Marketo Docs - Product Docs

WebEx Event Center guide


  • Marketo

2 replies

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A
Anonymous
Forum|Forum|10 years ago
August 26, 2015

Yes Sean, this will be updating within the week.

Thanks,

Raul

Sean_Tierney2
Sean_Tierney2
New Participant
Forum|Forum|10 years ago
August 4, 2015

Any plan on updating this? The two tutorials under references take you to the community homepage. The Marketo WebEx Adapter User Guide doesn't shine any specific light on the setting causing this error.

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