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Hi,Mobile -> Devices path I can find "Unknown Generic Windows RT Tablet" users and I guess these are Surface users, but if I have understood correctly there could be also other operating systems (win 8, win 8.1) that are used with Surface, right? If the answer is yes, then where could I find all the Surface users? There isn't a single and easy stat for Surface users only? Any ideas how I could correlate data to get the information?Not a critical issue for us, but always want to learn when I can't answer directly to questions that I get asked. :)        

I was wondering if anyone can give me some insight- Do I need to enter data for these: s.pageName=" ", s.Server=" ", s.channel=" ". etc. or if I just leave it as " ", will I get basic metrics. Any thought? Thanks!Drew

function s.t() is returning undefined and hence getting s_code = undefined. Not able to communicate to analytics server.the steps we followed as specified in implementation document are -1.Download AppMeasurement.js for JavaScript and the Visitor ID service.2.Configured the Visitor ID service.We have used the correct values as provided by Adobe.var visitor = new Visitor("XXXXXXXXXXXXXXXXXX@AdobeOrg");visitor.trackingServer = "yyy.xxx.2o7.net";visitor.trackingServerSecure = "yyy.xxx.2o7.net";   //note -  considering "yyy" as visitor namespace for s.visitorNamespace 3.Updated the AppMeasurement.js as:• s.account="xxxxxx"   // note I have put RSID here.• s.trackingServer="yyy.xxx.2o7.net"• s.visitorNamespace = "yyy.xxx.2o7.net"s.visitor = Visitor.getInstance("yyy")  //(note - not MCOrg ID)4.Host AppMeasurement.js and VisitorAPI.js.5.Reference AppMeasurement.js and VisitorAPI.js on all site pages.Layout page in mvc reference to VisitorAPI.js first and then AppMeasurement.js above any of th

Hi,After big updated in SiteCatalyst, there are many difference from previous version, I know.And I'd like to know there is situation in segment of Report Builder.I wonder why the different display appears in the report builder and Ad hoc even they are in the same segment.One display has a container red background(meaning "excluding") but the other has not(meaning "including").I would like to know how to recover.Regards,Tomo

01:44 PM | September 10, 2014My pages report for this site:http://www.businesscomputeforum.com/is only showing "other" , instead of the urls that are actually being called up.In the debugger it looks like the 'Current URL' field is being correctly recognized. What could cause that to not be recorded in analytics?thanks

Hi,i requested a datawarehouse report with the breakdowns "Time spent on Page" and "Pages" and the metric "Page Views".As a result i get a report in the way i expect, but there is an additional Group for the dimension "time spent on page", wich is called "Group K: Last page view in date range".Can someone explain me this "last page view in date range" to me please, i don´t find an explanation in the help-space.Kind regards,Ilse

Hey Experts!! I write to you with a specific problem that has been taking over my mind since days now. I have tried to troubleshoot it and look at it from various angles but i am unable to find the answer. I know it is not right but cannot pinpoint the root of the issue. My client is in the industry of education , it is a university to be precise. As per SiteCatalyst , the maximum conversions(form submits) are happening in visit number 1 . This seems very odd to me , since the conversion cycle for an education provider would be more than first visit by a prospect. One usually does some comparison shopping between universities before one decides to pay an application fee.  The visit number is based on the visitor id  so i checked the s_vi cookie for this client(which is a first party cookie) and it is persisting since the first visit , so its not really dropping a  new cookie every time. I tried through multiple browsers and different devices and the cookie persists if i have been throu

We have an ancient VISTA rule which populates our Tracking Code report.  It records plenty of referrals from Yahoo which appear as 'search.yahoo.com' in the Tracking Code report.  However these do NOT appear in the Referring Domains report or other referrer reports.  For example, in August the Tracking Code report showed 4,000 click-throughs from search.yahoo.com, but the Referrers report only recorded 611 of those.  The remaining 3,400 click-throughs weren't shown AT ALL in the referrers report, which implies they were seen as Internal Referrals.   This is supported by our Marketing Channels report which showed over 2,000 visits in the Internal Referrals report which the Tracking Code report said came from 'search.yahoo.com'.Has anyone else noticed this behaviour?  Is our VISTA rule somehow hiding the true referrer?  Maybe there's some kind of instant redirect or reload which the VISTA rule somehow ignores, but which stops the standard Referrer reports from seeing the initial yahoo.co

While creating a segment to measure traffic of Visitor with 10+ visits , I figured using Visit Number as a criteria will work. It does, however then I also see Visits in the event as a possible criteria. Unable to comprehend what does it mean when I use Visits event with >= 10  vs Visit Number >= 10.  Please share your thoughts ? 

I'm designing a "one page" internal website with multiple stories all under one IP address. All the stories have anchors so you can get to them trough the navigation. Is there a way to add code to make the anchors visible to Adobe Analytics when people scroll to to the next story?  

We have an ecommerce site that allows customers to create their own site and sell on their site a variety of our brands.  We want to capture the amount of instances a brand is used on different sites. We want to capture that brand individually, not as a string. So for example:Brands    InstancesBrand A    34Brand B    29Brand C    25etc... NOT:Brand A, Brand C    22Brand A, Brand B, Brand C    21etc. For the sprop, I got this to work using a comma delimiter, but this has not worked for the evar. Does anyone know how I could do this for the evar? Do I need to change the code or is there a way to do this from the Site Catalyst end? Thanks,

Hello,I've been trying Adobe Marketing Cloud support (without any success - as Customer Care sections logs me out of Adobe Analytics) to get Data Warehouse enabled for one of my Report Suite. In the company we have Data Warehouse contracted and enabled for our main Report Suite.As I have no clue how to contact support (even though I've always been supported user for the company I represent) I've started to search for an option to enable Data Warehouse. Unfortunately I haven't found one yet. So I have a question. Is there a possibility for Adobe Analytics administrator to enable Data Warehouse? Or contacting Client Care is a must?Any reponse is highly appreciated. Thank you in advance.

We have a website that we are migrating to DTM and have decided not to move all the variable-setting page code into DTM. For example:                             <script type="text/javascript">   s.prop14 = s.eVar12 = !s.prop14 && window['readCookie'] && readCookie("ouid") || s.prop14; // Assume current user has the same account as before s.eVar58 = window['readCookie'] && readCookie("ut") || "";   </script>For some reason, DTM does not want to process that information. It appears to be skipping anything that is an s object outside the s_code that is hosted within DTM. Has anyone seen this before or can anyone offer any thoughts as to why it isn't setting those variables that are in the page code?Thanks,Chad 

Hi. We are using Version 15 and are trying to get data regarding time viewed for each of the videos.  The site is low volume -- with about 100K unique visits per month.  If I look at the "Video Time Viewed Report" for a given day (July 1), the recorded time I'm getting is... "3090117321315:21:24" -- which is clearly not correct (even as seconds).  Anyone able to provide thoughts as to why this might be happening? Thanks,George

We have a desktop application where we are integrating the appMeasurement library in for tracking. Our QA found a problem where our login dialog isn’t being displayed on our Windows Desktop Sync app on Windows 7 and Windows Vista OS’s which only have .NET 4.0 installed.  we did some testing on a Windows 7 VM and found that the problem is related to Adobe Analytics.  When we attempt to display our login dialog we call TrackPageViewEvent and this is causing a problem when only .NET 4.0 is installed.  Here’s what we’re seeing:  - .NET 4.0 installed and Adobe Analytics is enabled —> login dialog doesn’t display- .NET 4.0 installed and Adobe Analytics is disabled —> login dialog displays- .NET 4.5.1 installed and Adobe Analytics is enabled —> login dialog displaysWe looked on the Adobe website but didn’t see anything in the .NET documentation related to the .NET version that the AppMeasurement_DotNET.dll requires.  So what needs to be done to use to the AppMeasurement_DotNET.dll wi

I am facing a major issue between the number of clicks being recorded on AdWords Vs. the number of Visits being recorded on Omniture. I know for a fact that there will always be a minor discrepancy in data because during the same visit, a user might have clicked on the Ad more than once. However, I am facing a major discrepancy in data where for instance when AdWords has recorded 377,000 clicks, only 90,000 visits are being recorded on Omniture. This is causing a lot of trouble from the client's side because they feel that we are not driving enough traffic. All my campaigns are tagged properly, and I can even see them from the tracking code section on Omniture. Please advise. 

Hi,During using the Ad hoc analysis, I want to set metrics for each report as indicated as R&A.Could you let me know how to set it?

I'm looking for a SiteCatalyst / Analytics glossary of terms (i.e. definitions for Unique Visitors, Daily Unique Visitors, etc) and can't locate one anywhere on the Adobe site; have searched and searched.  Does anyone know if this exists?Thanks!

Hi This page is driving me mad. It sometimes fires in Chrome and IE11, but far from always. Mobile and Tablet visits almost always causes it to fire properly. https://www.trygghansa.se/privat/berakna-pris/person/barnforsakring/pages/default.aspxI don't have any problems with similar step 1 pages such as https://www.trygghansa.se/privat/berakna-pris/person/tryggavuxna/pages/default.aspxAnyone with any experiences about such "random image request" problems?Michael Jensen

Hi all-Is anyone else getting this status for their Adobe Site Catalyst/Omniture? Specifically, it says:Network Acceleration Timeout The network acceleration option expedites the delivery of your reports. However, the report you requested has exceeded the maximum load time. You may use the back button to try the report again, or if this is a common problem, you may disable network acceleration under Display Options in the report interface.If you have encountered this error while using ClickMap, you will need to close your browser window before disabling network acceleration or attempting to retrieve the report again.I've been checking if there have been any kind of updates, crashes, etc, but so far it seem as though all should be in good working order. Could this be something that has to do with our company network? Thanks in advance for any help, tips, or advice.M

Hi all,I am working for a large corporation (Alcatel-Lucent) that has many different solutions and products. Each "solution" has many products. A product is part of a solution. The problem I am having is that Adobe Analytics seems to be only showing data for the corporate website as a whole. The division I am working in is based on one solution only (Customer Experience). I believe every web page already has a tracking code embedded in it (We have had Adobe Analytics for a while now but I am new to the team).Where might I have to navigate to in order to find all product downloads under one certain "solution"? Do I have to create a dashboard and add relevant sections manually or is there already one place that shows them all?I'm new to Adobe Analytics so the user interface is a little confusing to me. This is a task I volunteered to do to help a colleague find the product downloads.Apologies and thanks in advance,Anthony

Hi all,we can no longer install report builder. Neither V5 or V4.7 of the 32-bit version install.It appears to be failing to register Adobe.ReportBuilder.dll.See extract of install log below -Extract: Adobe.ReportBuilder.dll... 100%"C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe" /codebase /nologo /tlb /s "C:\Program Files\Adobe\Report Builder\Adobe.ReportBuilder.dll"RegAsm : error RA0000 : Could not load file or assembly 'Microsoft.Office.Interop.Excel, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The system cannot find the file specified.Failed to register Adobe.ReportBuilder.dllExtract: Adobe.ReportBuilder.Bridge.dll... 100%"C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe" /codebase /nologo /tlb /s "C:\Program Files\Adobe\Report Builder\Adobe.ReportBuilder.Bridge.dll"Output folder: C:\Program Files\Adobe\Report BuilderCreated uninstaller: C:\Program Files\Adobe\Report Builder\uninstall.exeCompleted Any ideas on wh

Hello,Is it possible to change the file delimiter to Tab for CSV file exports from Data Warehouse?

Did any one else notice that the referrer type report is reporting significantly lower #s last week post the maintenance that AA conducted?? I always remember that if you total up the instances in the referrer type report, it should be higher than what your site visits metric is. But is seems like as of around 8/1 - the total of instances in the referrer type report is 20% - 30% less than the total site visits in the visits report. How can this be? The drop appears to be isolated to the other website referrer type...

Hi,At Adobe Summit EMEA 2014 was mentioned that it will be possible to connect InDesign with Adobe Analytics to create Dashboards. Unfortunately we cannot find any information about this. Is there any documentation on this available?Thanks,Martin