2017.3 RELEASE - NEW EMAIL NOTIFICATIONS FORMAT | Community
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LouiseRe
Level 4
Nov 13, 2017 11:28 AM UTC
New

2017.3 RELEASE - NEW EMAIL NOTIFICATIONS FORMAT

I have feedback from our users that the new style is not popular, especially the fact you have to scroll to the bottom of the email to see the latest comment/update. Previously this showed at the top and was much preferred and seen as more efficient. We really need this to change as it is causing confusion.

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    JonathonEn2
    Level 2
    Nov 14, 2017 8:14 PM UTC

    This was the exact same feedback that I received from my own users.

    Another issue with the email is that the "See it in Workfront" hyperlink does not take users directly to the update being commented on, but rather just to the tasks tab on the project rather than the updates tab.

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    RhondaTjaden
    RhondaTjaden
    Level 2
    Nov 14, 2017 8:01 PM UTC

    I agree. The new email notification format is not good. Please change it back to having the most recent on top and smaller (on no) pictures.

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    MichelleMc1
    Level 3
    Nov 14, 2017 3:46 PM UTC

    I also agree. The most recent message should appear first. It's confusing to have to scroll down and find the most recent comment. Also, the photos are way too big and get in the way.

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    RobertDy
    Level 3
    Nov 14, 2017 3:45 PM UTC

    I agree. Also, we are still using Office 2010 and the layout just doesn't work.

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    DebHa
    Level 2
    Nov 14, 2017 3:30 PM UTC

    TOTALLY AGREE! The profile pics are WAY too big, it's difficult to tell what comments are from what users, and the worst is scrolling down to see the most recent message in the thread.

    PLEASE go back to having the newest message on top! And smaller users pics!

    D. Hapka

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